Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Charlize Condon

Student
Castle Hill

Summary

Dynamic service professional with a strong work ethic and proven ability to enhance customer satisfaction at Woolworths. Skilled in service recovery and relationship building, I excel in fast-paced environments, consistently meeting sales targets while fostering teamwork and collaboration. Adaptable and reliable, I thrive under pressure, ensuring smooth operations and positive customer experiences.

Overview

2
2
years of professional experience

Work History

Service Team Member

Woolworths
04.2024 - Current
  • Adapted quickly to changing priorities and demands throughout shifts, maintaining productivity even under pressure.
  • Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
  • Enhanced teamwork and communication among colleagues through regular collaboration and support.
  • Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
  • Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
  • Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
  • Consistently followed safety protocols during food preparation and handling, minimizing potential hazards in the workplace.
  • Executed cash transactions accurately, maintaining proper cash handling procedures to minimize discrepancies at the end of shifts.

Sandwich Artist

Subway
06.2023 - 07.2024
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Increased speed of service through effective multitasking and time management skills.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Greeted guests, promoted specials, and took orders.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.

Education

High School Diploma -

Castle Hill High School
Castle Hill, NSW
01-2026

Skills

    Patience and composure

    Strong work ethic

    Service recovery

    Teamwork and collaboration

    Customer service

    Verbal and written communication

    Relationship building

    Flexible schedule

Interests

  • Cooking
  • Animal Care
  • Video Gaming
  • Strategy Games
  • Surfing
  • I have a passion for photography and editing photos
  • Passionate about balancing physical health with mental and emotional wellness
  • Gym Workouts

Timeline

Service Team Member

Woolworths
04.2024 - Current

Sandwich Artist

Subway
06.2023 - 07.2024

High School Diploma -

Castle Hill High School

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