Charlize Cuneo-Pitham
Wollongong
Summary
A reliable and proactive individual with excellent skills in communication and customer service eager to begin a new career that they are passionate about.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Freight Forwarder
Dolphin Shipping
12.2022 - Current
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
- Facilitated required documentation to manage customs clearance.
- Arranged delivery or storage of goods at destinations.
Retail Team Member
Office Works
10.2020 - 07.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Worked to meet or exceed special targets for, donations and specific product promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
No Degree -
St Mary Star of The Sea College
Wollongong, NSW12-2022
Skills
- Problem solver
- Communication - verbal and written
- Customer service
- Time management
- Reliable and trustworthy
- Strong work ethic
- Willing to take on challenges
Certification
Certificate 3 International Freight Forwarding
Timeline
Freight Forwarder
Dolphin Shipping
12.2022 - Current
Retail Team Member
Office Works
10.2020 - 07.2024
No Degree -
St Mary Star of The Sea College
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