Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlize Cuneo-Pitham

Wollongong

Summary

A reliable and proactive individual with excellent skills in communication and customer service eager to begin a new career that they are passionate about.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Freight Forwarder

Dolphin Shipping
12.2022 - Current
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
  • Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
  • Facilitated required documentation to manage customs clearance.
  • Arranged delivery or storage of goods at destinations.

Retail Team Member

Office Works
10.2020 - 07.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Worked to meet or exceed special targets for, donations and specific product promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Education

No Degree -

St Mary Star of The Sea College
Wollongong, NSW
12-2022

Skills

  • Problem solver
  • Communication - verbal and written
  • Customer service
  • Time management
  • Reliable and trustworthy
  • Strong work ethic
  • Willing to take on challenges

Certification

Certificate 3 International Freight Forwarding

Timeline

Freight Forwarder

Dolphin Shipping
12.2022 - Current

Retail Team Member

Office Works
10.2020 - 07.2024

No Degree -

St Mary Star of The Sea College

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Charlize Cuneo-Pitham