Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Charlize Herbert

Gateshead,NSW

Summary

Enthusiastic and reliable, takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Waitress/Kitchen Hand/All-Rounder

Cardiff Seafoods
06.2021 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Fast paced working as a kitchen hand, preparing meals for tables and takeaways.
  • Answering the phone for takeaways, bookings, deliveries and more.

Bistro Server/All Rounder

Valentine Bowling Club
06.2022 - 03.2023
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Processed orders and sent to kitchen employees for preparation.

Education

Certificate III - Beauty Services

Hunter TAFE
Tighes Hill, NSW
06.2024

Skills

  • Customer Service
  • Complaint Resolution
  • Efficiency
  • Staying calm under pressure
  • Communication skills
  • Work ethics/Motivation

Hobbies

11 years training as a dancer has provided me with a very determined mindset and a strong backbone. I love working hard and facing challenges and being apart of something that will leave me feeling rewarded and accomplished.

Timeline

Bistro Server/All Rounder

Valentine Bowling Club
06.2022 - 03.2023

Waitress/Kitchen Hand/All-Rounder

Cardiff Seafoods
06.2021 - Current

Certificate III - Beauty Services

Hunter TAFE

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Charlize Herbert