Charlize Pecotic
Melbourne,VIC
Summary
Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Lauren Prendergast
Southport, QLD
08.2024 - 02.2025
- Provided product information and addressed customer inquiries effectively.
- Assisted customers in selecting appropriate products for specific needs.
- Maintained cleanliness of work environment through regular sweeping, dusting, and mopping.
- Executed cashier duties, including processing payments and issuing receipts efficiently.
- Stocked shelves with merchandise according to company standards and layout guidelines.
- Regularly updated knowledge on new products arriving in-store to enhance service quality.
- Suggested additional items to customers based on preferences and interests.
Hospitality Worker
Mad mex
Broadbeach, QLD
03.2024 - 02.2025
- Restocked condiments, beverages, and supplies to maintain optimal inventory levels.
- Executed cashier duties, processing payments using POS systems and manual methods.
- Operated cash registers efficiently during peak business hours.
- Monitored customer satisfaction with meals and services through regular check-ins.
- Resolved customer complaints effectively while maintaining a positive demeanor.
- Ensured compliance with health codes for food preparation, storage, and sanitation.
- Cleaned tables, chairs, dishes, cutlery, and glassware after each meal period.
Retail Sales Associate
Cést chic store
Main Beach, QLD
03.2022 - 01.2023
- Greeted customers upon store entry, assessing needs to provide tailored assistance.
- Operated cash registers, processing transactions for sales, returns, and exchanges.
- Stocked shelves with merchandise, adhering to company standards for placement.
- Conducted regular stock checks, reporting discrepancies and initiating replenishment orders.
- Maintained cleanliness of work environment through sweeping, dusting, vacuuming, and mopping.
- Provided product information and addressed customer inquiries effectively.
- Engaged in friendly conversations with customers to enhance service experience.
Hospitality Worker
Broadbeach Pizzaria
Broadbeach, QLD
06.2021 - 01.2023
- Supervised team members during meal service to ensure order accuracy.
- Maintained cleanliness by adhering to sanitation policies and procedures.
- Set up banquet tables with appropriate tableware before events.
- Prepared ingredients through portioning, chopping, proper storage, etc. Stored food using appropriate containers and labeling systems.
- Received deliveries of food items, checking each item against invoices for accuracy.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Prepared dough and sauce for pizzas according to recipes.
Education
High School Diploma -
Varsity Learning Centre
Varsity Lakes, QLD11-2024
Skills
- Customer service excellence
- Cash handling
- Sales strategies
- Product expertise
- Problem solving
- Organizational skills
- Multitasking
- Effective communication
- Attention to detail
- Product knowledge
- Retail sales
- Problem-solving
Certification
- Cert II in health support Services
- Cert III in business
- Cert II in financial services
Timeline
Retail Sales Associate
Lauren Prendergast
08.2024 - 02.2025
Hospitality Worker
Mad mex
03.2024 - 02.2025
Retail Sales Associate
Cést chic store
03.2022 - 01.2023
Hospitality Worker
Broadbeach Pizzaria
06.2021 - 01.2023
High School Diploma -
Varsity Learning Centre
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