CHARLIZE PORTER
Byron Bay ,NSW
Summary
RSA certified
Friendly and dedicated worker with over 2 years of experience in food service and customer care. Adept at providing exceptional service, managing front-of-house operations, and ensuring an outstanding dining experience. Skilled in order taking, cash handling, and maintaining high standards of food safety and cleanliness. Known for a positive attitude, strong communication skills, and the ability to work effectively in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Nanny
01.2021 - Current
- Created a nurturing and supportive environment for children, ensuring their safety and well-being
- Built strong, positive relationships with families, maintaining professionalism and trust
- Managed daily routines, meal prep, and educational activities for children, fostering their development
Waitstaff / Front of House
Ocean Shores Country Club
07.2023 - 08.2024
- Delivered excellent customer service in a high-volume restaurant, ensuring guest satisfaction and repeat business
- Accurately took orders, served food, and resolved any customer concerns promptly
- Maintained a clean and organized dining area to ensure a comfortable environment for guests
- Handled cash and processed payments efficiently
General Store / Hospitality Worker
01.2020 - 03.2021
- Provided excellent customer service, contributing to the store's reputation and customer loyalty
- Ensured cleanliness and organization of the work environment to maintain safety and efficiency
- Greeted and assisted customers with a friendly and professional approach, helping them with their needs
- Performed general cleaning duties, including sweeping, mopping, and restocking shelves
Skills
- Customer Service
- RSA
- Cash Handling
- Food Safety & Hygiene
- Team Collaboration
- Time Management
- People Skills
- Reliability & Commitment
Certification
RSA certified
Timeline
Waitstaff / Front of House
Ocean Shores Country Club
07.2023 - 08.2024
Family Nanny
01.2021 - Current
General Store / Hospitality Worker
01.2020 - 03.2021
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