Charlize Angelene Louise Rodriguez
Strathnairn
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Professional hospitality expert prepared for this role with strong focus on team collaboration and achieving results. Skilled in customer service, conflict resolution, and multitasking. Reliable and adaptable, excelling in high-pressure environments and ensuring seamless guest experiences. Known for strong communication and problem-solving abilities, driving positive outcomes and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Associate
Asian Noodle House, Woden & Campbell
11.2021 - Current
- Answered telephone to make reservations and take orders.
- Managed reservations and walk-ins, optimizing table turnover and minimizing wait times.
- Assisted in the development of new staff schedules, resulting in a more efficient use of labor resources and reduced overtime hours.
- Monitored daily cash flow through accurate cash handling procedures and end-of-shift reconciliations for reduced discrepancies.
- Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
- Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
Front of House Associate
Iron Chef Restaurant, Mawson
02.2021 - 02.2023
- Managed reservations and walk-ins, optimizing table turnover and minimizing wait times.
- Assisted in the development of new staff schedules, resulting in a more efficient use of labor resources and reduced overtime hours.
- Monitored daily cash flow through accurate cash handling procedures and end-of-shift reconciliations for reduced discrepancies.
- Adhered to strict health code standards by consistently maintaining cleanliness throughout the dining area.
- Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
- Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
Education
Enrolled Nursing
Canberra Institute of Tech
Canberra, ACT06-2024
Skills
- Customer service expertise
- Food safety awareness
- Strong interpersonal skills
- Team collaboration
- Training and mentoring
- Time management
- Multitasking
- Excellent communication
Languages
English
Professional Working
Tagalog
Native or Bilingual
Placements
The Canberra Hospital
- Surgical Ward
- Acute Surgical Unit
- Orthopaedic Ward
Calvary Bruce Private Hospital
- Medical Ward
- Surgical Ward
North Canberra Hospital (prev. Calvary Bruce Public Hospital)
- Emergency Department- Acute Care unit
Claire Holland House Hospice
RFBI Holt Masonic Village
Dickson Community Health Centre
Certification
- Basic Life Support Certification (BLS)
- AHPRA Registered Enrolled Nurse
Registration Number NMW0002885829
Timeline
Front of House Associate
Asian Noodle House, Woden & Campbell
11.2021 - Current
Front of House Associate
Iron Chef Restaurant, Mawson
02.2021 - 02.2023
- Basic Life Support Certification (BLS)
- AHPRA Registered Enrolled Nurse
Registration Number NMW0002885829
Enrolled Nursing
Canberra Institute of Tech
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