Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roko Charlotte

Ryan,QLD

Summary

Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.

Overview

9
9
years of professional experience

Work History

Loan Officer

Fijian Teacher's Association
01.2012 - 03.2021
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Developed strong relationships with customers through high levels of customer service
  • Assisted customers in understanding loan terms and conditions to make informed decisions
  • Originated, reviewed, processed, closed, and administered customer loan proposals
  • Submitted loan applications to underwriter for verification and recommendations
  • Maintained strict confidentiality of bank records and client information
  • Collaborated with other departments to promptly process loan applications
  • Examined customer loan applications for loan approvals and denials

Education

Diploma in Business & Information Systems - Imformation System

Fiji National University
Suva, Fiji
12.2012

Foundation Social Science - Social Sciences

The University of The South Pacific
Suva, Fiji
12.2009

Skills

  • Proficiency in Accounting Systems and Software
  • Financial History Reviews
  • Excellent computer sills
  • Excellent communication skills
  • Excellent problem-solving skills
  • Strong work ethic
  • Adaptable
  • Fast learner
  • Team player

Timeline

Loan Officer

Fijian Teacher's Association
01.2012 - 03.2021

Diploma in Business & Information Systems - Imformation System

Fiji National University

Foundation Social Science - Social Sciences

The University of The South Pacific
Roko Charlotte