Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Charlotte Aldridge

ACACIA GARDENS,NSW

Summary

I am a motivated 19-year old looking for a part-time job to further improve my skills. I am experienced in providing high- quality production work. I am focused on customer satisfaction and team productivity. I am highly efficient and well established in fast-paced and challenging environments. I am eager to learn with an aptitude for applying new knowledge with skill and efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
12.2019 - 01.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Took orders and collect payments
  • Worked front counter and other areas
  • Collaborated with team members to complete orders
  • Worked well with teammates and accepted coaching from the management team
  • Kept drawer balanced by accurately processing cash, credit and debit payments
  • Kept kitchen, counter and dining areas cleaned and sanitized
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations
  • Performed serving, cleaning and stocking to high standards and provide excellent customer satisfaction
  • Replenished condiments, beverages and supplies while maintaining the cleanliness of service areas.

Team Member

Sumo Salad
12.2021 - 03.2022
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Learned all required tasks quickly to maximize performance
  • Operated register to process payments and collect cash payment for order totals
  • Contributed to team success by completing jobs quickly and accurately
  • Worked with different stations to provide optimal coverage and meet production goals
  • Continuously checked products for quality assurance according to strict guidelines
  • Developed strong cooperative relationships with coworkers and managers

Administrative Student Worker

Miss Nicole's Piano Studio
10.2020 - 11.2022
  • Using Excel Spreadsheets to create tax sheets.
  • Collating information to use and place into Excel Spreadsheets.
  • Sending invoices via the program Zero.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Pharmacy Assistant

Optimal Pharmacy Plus Norwest
06.2022 - 05.2024
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Merchandised over-the-counter goods and rotated stock.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Greeted customers at counter and provided excellent customer service.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.

Real Estate Assistant

Kora Property
11.2023 - Current
  • Coordinated property showings and open houses, ensuring seamless client experiences.
  • Assisted in preparing marketing materials, increasing property visibility and engagement.
  • Managed client communications, fostering strong relationships and enhancing satisfaction.
  • Streamlined administrative processes, improving efficiency in document management and filing systems.
  • Supported transaction processes by organizing paperwork and ensuring timely submissions.
  • Contributed to the positive reputation of real estate agency by consistently delivering outstanding customer service experiences for clients.

Education

Bachelor of Commerce - Accounting & Marketing

Macquarie University

Rouse Hill Anglican College
Rouse Hill, NSW
09.2023

Skills

  • Customer Service
  • Team Work and Collaboration
  • Excellent Communication
  • Multitasking Abilities
  • Organising and Time Management
  • Administrative support

Additional Information

  • Weekdays - 9:00am till 7:00pm
  • Weekends - 9:00am till 5:00pm


Certification

  • SITXFSA001 Use of hygienic practices for food safety
  • SITHFAB005 Prepare and serve espresso coffees
  • Barista Course Certificate
  • Bronze Medallion

Timeline

Real Estate Assistant

Kora Property
11.2023 - Current

Pharmacy Assistant

Optimal Pharmacy Plus Norwest
06.2022 - 05.2024

Team Member

Sumo Salad
12.2021 - 03.2022

Administrative Student Worker

Miss Nicole's Piano Studio
10.2020 - 11.2022

Crew Member

McDonald's
12.2019 - 01.2021

Bachelor of Commerce - Accounting & Marketing

Macquarie University

Rouse Hill Anglican College

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Charlotte Aldridge