Charlotte Aldridge
ACACIA GARDENS,NSW
Summary
I am a motivated 19-year old looking for a part-time job to further improve my skills. I am experienced in providing high- quality production work. I am focused on customer satisfaction and team productivity. I am highly efficient and well established in fast-paced and challenging environments. I am eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
12.2019 - 01.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders and collect payments
- Worked front counter and other areas
- Collaborated with team members to complete orders
- Worked well with teammates and accepted coaching from the management team
- Kept drawer balanced by accurately processing cash, credit and debit payments
- Kept kitchen, counter and dining areas cleaned and sanitized
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations
- Performed serving, cleaning and stocking to high standards and provide excellent customer satisfaction
- Replenished condiments, beverages and supplies while maintaining the cleanliness of service areas.
Team Member
Sumo Salad
12.2021 - 03.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Operated register to process payments and collect cash payment for order totals
- Contributed to team success by completing jobs quickly and accurately
- Worked with different stations to provide optimal coverage and meet production goals
- Continuously checked products for quality assurance according to strict guidelines
- Developed strong cooperative relationships with coworkers and managers
Administrative Student Worker
Miss Nicole's Piano Studio
10.2020 - 11.2022
- Using Excel Spreadsheets to create tax sheets.
- Collating information to use and place into Excel Spreadsheets.
- Sending invoices via the program Zero.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Pharmacy Assistant
Optimal Pharmacy Plus Norwest
06.2022 - 05.2024
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Merchandised over-the-counter goods and rotated stock.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Greeted customers at counter and provided excellent customer service.
- Assisted customers in selecting over-the-counter medications and health care products.
- Organized pharmacy area to maintain clean and orderly environment.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
Real Estate Assistant
Kora Property
11.2023 - Current
- Coordinated property showings and open houses, ensuring seamless client experiences.
- Assisted in preparing marketing materials, increasing property visibility and engagement.
- Managed client communications, fostering strong relationships and enhancing satisfaction.
- Streamlined administrative processes, improving efficiency in document management and filing systems.
- Supported transaction processes by organizing paperwork and ensuring timely submissions.
- Contributed to the positive reputation of real estate agency by consistently delivering outstanding customer service experiences for clients.
Education
Bachelor of Commerce - Accounting & Marketing
Macquarie University
Rouse Hill Anglican College
Rouse Hill, NSW09.2023
Skills
- Customer Service
- Team Work and Collaboration
- Excellent Communication
- Multitasking Abilities
- Organising and Time Management
- Administrative support
Additional Information
- Weekdays - 9:00am till 7:00pm
- Weekends - 9:00am till 5:00pm
Certification
- SITXFSA001 Use of hygienic practices for food safety
- SITHFAB005 Prepare and serve espresso coffees
- Barista Course Certificate
- Bronze Medallion
Timeline
Real Estate Assistant
Kora Property
11.2023 - Current
Pharmacy Assistant
Optimal Pharmacy Plus Norwest
06.2022 - 05.2024
Team Member
Sumo Salad
12.2021 - 03.2022
Administrative Student Worker
Miss Nicole's Piano Studio
10.2020 - 11.2022
Crew Member
McDonald's
12.2019 - 01.2021
Bachelor of Commerce - Accounting & Marketing
Macquarie University
Rouse Hill Anglican College