Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Barnes

Kinglake

Summary

I have strong problem-solving techniques and customer service principles. I'm a reliable team player with background in customer service and operations in fast-paced environments. I'm known for enhancing team collaboration and achieving results through adaptability and effective communication. I have skills in managing inventory, providing excellent customer service, and maintaining clean and safe workspace. I'm ready to use and develop technical troubleshooting and customer service skills in this role.

Overview

4
4
years of professional experience

Work History

Customer Service

Kinglake Fish and Chippery
05.2022 - Current
  • Provided exceptional customer service through timely communication and professional interactions.
  • Evaluated trainees' performance and provided constructive feedback for continuous improvement.
  • Collaborated with kitchen staff to streamline order accuracy and minimize wait times.
  • Implemented best practices for cleanliness and safety, maintaining health regulations compliance.
  • Resolved customer complaints promptly, turning challenges into positive dining experiences.
  • Developed rapport with regular customers, fostering a welcoming environment that encouraged repeat visits.
  • Executed tasks independently, maintaining high standards of quality and accuracy.
  • Assisted in daily operations, ensuring efficient workflow and team collaboration.

Dance Teacher

Centre Stage Dance Studio Kinglake
01.2023 - Current
  • Designed and implemented engaging dance curricula for diverse age groups.
  • Conducted regular assessments to evaluate student progress and adjust lesson plans accordingly.
  • Fostered a positive learning environment, encouraging creativity and self-expression among students.
  • Implemented innovative teaching methods to enhance student engagement and participation in classes.
  • Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.

Education

High School VCE CERT -

Diamond Valley College
Diamond Creek, VIC
10-2025

Skills

  • Teamwork and collaboration

  • Relationship building

  • Clear communication

  • Customer service mindset

  • Friendly customer service

  • Positive attitude

  • Leadership qualities

Timeline

Dance Teacher

Centre Stage Dance Studio Kinglake
01.2023 - Current

Customer Service

Kinglake Fish and Chippery
05.2022 - Current

High School VCE CERT -

Diamond Valley College
Charlotte Barnes