Charlotte Beckley
Gold Coast,QLD
Summary
I am highly experienced within the hospitality industry. I have had three businesses of my own. I was also able to enter into the legal industry with little to no training. I believe that I am able to take on any tasks and deal with high pressure situations.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Charlie And The Coffee Cart
03.2021 - Current
- Daily operations of mobile coffee business.
- Marketing and event organising.
- Invoices, accounts and payroll.
- Prepared annual budgets with controls to prevent overages.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
Legal Secretary
Pharmacis Canning Lawyers
06.2022 - 10.2023
- Ensured compliance with court rules by staying up-to-date on changing regulations related to filings and other requirements.
- Assisted in drafting legal documents such as affmotions, and briefs, contributing to successful case resolutions.
- Created, indexed, and maintained client binders.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
Operations Manager
Spar Express Broadbeach
01.2014 - 10.2021
- Trained and guided team members to maintain high productivity and performance metrics.
- Boosted employee morale through recognition programs, celebrating individual achievements and promoting teamwork in problem-solving efforts.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established successful partnerships with local businesses to cross-promote products/services while supporting the local economy.
- Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
- Developed detailed plans based on broad guidance and direction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Managed financial aspects of supermarket operations, including budgeting, revenue tracking, and expense control.
Education
HND Health And Fitness - Health And Fitness
Kilmarnock College of Sporting Excellence
Kilmarnock, Scotland 10.2004
Skills
- Delegation
- Performance Analysis
- Management Team Building
- P&L Management
- Financial Administration
- Payroll Processing
- Business Development
- Operations Management
- Strong Work Ethic
- Quality Assurance
Timeline
Legal Secretary
Pharmacis Canning Lawyers
06.2022 - 10.2023
Owner/Operator
Charlie And The Coffee Cart
03.2021 - Current
Operations Manager
Spar Express Broadbeach
01.2014 - 10.2021
HND Health And Fitness - Health And Fitness
Kilmarnock College of Sporting Excellence
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