Charlotte Blue
Adelaide,SA
Summary
Detail-driven admin professional with a social work background, experienced in invoicing, template development, and optimising administrative processes. My social work training has strengthened my emotional intelligence, communication, and stakeholder engagement skills, which I use to support teams and create smooth, respectful workflows. Proficient in the Microsoft Suite and relevant systems. I’m ready to step into a more complex role that leverages both my administrative capability and human-centred approach.
Overview
8
8
years of professional experience
Work History
Administrative Coordinator
Gama Consulting
Adelaide, SA
10.2025 - Current
- Process invoices accurately and efficiently, ensuring correct coding, documentation, and timely follow-up across the new division.
- Develop and maintain administrative templates, forms, and workflows for a new division, improving consistency and operational efficiency.
- Proactively streamline processes by identifying gaps, updating documents, and creating more user-friendly systems for staff.
- Demonstrate strong proficiency in Outlook (email management, scheduling, communication tracking) and Excel (data entry, formatting, filtering, formulas, and basic reporting).
- Able to quickly pick up new systems and use them efficiently
- Manage front desk operations, including client communication, phone enquiries, and general office coordination.
- Work independently with minimal supervision, prioritising workload, organising documentation, and maintaining accuracy and attention to detail.
- Communicate effectively with team members using clear and professional written communication, including high-volume internal emails.
- Support smooth operations by contributing to efficient workflows, problem-solving on the spot, and adapting quickly to new systems and tasks
Sales Assistant
House of Health Collective
Norwood, SA
12.2022 - 10.2025
- Delivered professional customer service by managing inquiries and transactions.
- Performed cash balancing and daily reporting with accuracy.
- Managed stock records and supported administrative tasks for store operations.
- Developed strong organisational and multitasking skills in a fast-paced environment.
Field Education Student at Uniting Communities
Aldersgate Aged Care Home
Felixstow, SA
06.2024 - 05.2025
- Scheduled client appointments and staff meetings, ensuring timely coordination.
- Managed confidential client files and prepared documentation for care plans.
- Balanced multiple priorities in a structured environment while maintaining attention to detail.
Field Placement Student in Adult Sector of the ENU
Exceptional Needs Unit
Adelaide, SA
02.2023 - 06.2023
- Documented client progress, and updated records following agency protocols.
- Assessed risk factors, and coordinated referrals for additional services.
- Managed scheduling, file management, and case notes for team administration.
- Prepared detailed client assessments to support service planning.
Sales Assistant
Hoyts
Norwood, Adelaide, SA
08.2017 - 03.2023
- Organised and facilitated special events, including scheduling and client communication.
- Resolved customer inquiries and booking issues promptly to ensure satisfaction.
- Handled transactions and maintained accurate financial records.
Education
Bachelor of Social Work -
University of South Australia
Adelaide, SA05-2025
High School Diploma -
Pembroke School
Kensington 11-2018
Skills
- Data management systems
- Office administration
- Report preparation
- Client scheduling and coordination
- Problem-solving and decision-making
Clearances and Checks
CLEARANCES AND CHECKS
· Working With Children Check (exp. 2027)
· DHS Aged Care Sector Employment Screening (exp. 2026)
· NDIS/Disability Services Employment Screening (exp. 2027)
· National Police Check (exp. 2026)
· Australian Driver’s Licence (full license)
References
Sharon Quirk | 0434737154 | sharon@optimisingstrengths.com.au
Bronte Mcintyre-Hook | 0403168185 | bmcintyre-hook@hotmail.com
Yvonne Pengilly |0419 855 075 | y.pengilly@unitingcommunities.org
Timeline
Administrative Coordinator
Gama Consulting
10.2025 - Current
Field Education Student at Uniting Communities
Aldersgate Aged Care Home
06.2024 - 05.2025
Field Placement Student in Adult Sector of the ENU
Exceptional Needs Unit
02.2023 - 06.2023
Sales Assistant
House of Health Collective
12.2022 - 10.2025
Sales Assistant
Hoyts
08.2017 - 03.2023
Bachelor of Social Work -
University of South Australia
High School Diploma -
Pembroke School