Charlotte Carter (Aka Charlie)
Kalamunda,Western Australia
Summary
I have extensive aDuring this time, I managed to work in various types of Coordinator roles. I have experience working as PMO, Portfolio, Programme, Project and Change Coordinator. I have also held a role working as Quality and Change Analyst. My last role in New Zealand was as Associate Project Manager, however I have only worked in that role for a period of 16 months and was supported in this role by Senior Project Managers. I have strong analytical skills and have a fondness for tracking finances. I am an easy-going person with a sense of humor. I am adaptable and can fit in with team dynamics and build relationships. Originally, I am from South Africa where I lived for the first 24 years of my life before moving to New Zealand. I am now looking for a job in Perth to start settling in and making a new home here. I am not currently working and immediately available.
Overview
12
12
years of professional experience
Work History
Associate Project Manager
Computer Concepts Limited
09.2021 - 03.2023
- Developed and maintained project documentation for reliable records.
- Led project team meetings with clients to provide project progress, forum for issue/risk resolution and agree next steps to keep hitting delivery targets.
- Monitored project progress, identified risks/issues and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Generated fortnightly status reports for progress tracking.
- Planned, monitored and analyzed project costs to meet financial goals.
- Ensure team members completed timesheets correctly.
- Create monthly invoices to clients for work completed.
- Create project closure reports and ensure handover has been completed.
Project Coordinator
Computer Concepts Limited
05.2019 - 08.2021
- Tracked invoices received to keep within budgetary parameters.
- Ensure all invoices from various vendors/subcontractors were submitted on time.
- Maintained spreadsheets with accurate store, upgrade and status information.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Managing deadlines in terms of submitting change requests and allowing lead time for the approval engine to complete te process.
- Collected information, created documentation and input change information into the system.
- Communicate change of plan to all impacted parties and ensure all relevant documentation reflects the change of plan.
- Shepherded change requests through process with appropriate documentation, schedule and cost oversight and facilitated request approval.
Project Coordinator, eCommerce Project
Auckland Airport
07.2017 - 03.2019
- The project was for the creation of Auckland Airport’s online store for duty free purchasing of products before traveling internationally.
- Assisted with creation of reporting and budget material to be presented at the steering committee meeting.
- Created purchase order / receipted purchase orders.
- Created manual requisitions for international invoices.
- Consolidated general ledger to monthly forecast.
- Ensure team members and contractors time entries are up to date for accurate resource cost tracking.
- Assisted in created precesses in MS Visio.
- Maintained registers for issues, risks, actions and decisions.
- Maintained the document repository.
PMO Coordinator\Change Control Coordinator
Trust Power
10.2016 - 07.2017
- Assist Project Management Office manager to standardise project templates.
- Train project managers in use of new financial tracking spreadsheet
- Tracking actual project cost against budget.
- Ensure team members enter timesheets regularly.
- Arrange meetings and capture actions.
- Distribute action items to team members and follow-up before next meeting.
- Maintain the change control dashboard to reflect change approval or denial.
Project Centre Specialist
Thames Coromandel District Council
04.2016 - 09.2016
- Provide assistance and advice across a range of policies, practices and processes.
- Support the Project Community to meet timeframes for submissions and Project Status reporting.
- Receive, review and ensure quality assurance of Project Status Reports.
- Compile and communicate outcomes from Governance forums.
- Build strong positive working relationships with key stakeholders.
- Ensure Project Centre outputs are achieved within the required timeframes and level of quality
- Create and maintain a reporting calendar and issue reminders to reporting contributors
- Compile monthly governance reports for all external/internal reporting requirements and ensure the required quality, content and timeframes are met.
- Maintain the project lifecycle submission tracker and communicate to the Project Management Community.
EPMO Change Analyst
Westpac New Zealand Limited
05.2015 - 03.2016
- Present findings and recommendations for improvements on future state processes to the product owner.
- Investigate and communicate process defects to the product owner.
- Carry out user testing on new forms and templates before ready to roll out to the project management community.
- Create training material and user guides for new forms and templates before release.
- Communicate change to the wider EPMO and project community.
- Stakeholder management – build good working relationships with other internal departments.
- SharePoint site management management.
Programme Coordinator, Programme/Portfolio Coordinator
Vodafone
07.2011 - 04.2015
- Rural Broadband initiative project where new cell phone towers were placed in rural NZ.
- Ordering of hardware e.g poles, antenna’s, cabinets and all hardware required for cabinet installation.
- Assisted with the audit of the RBI Programme in order to obtain government grant.
- Compile milestone based invoices in order to obtain government grants.
- Creating purchase orders / receipting purchase orders
- Ordering Body of Materials in SAP
- Ensure there is a purchase order for all orders.
- Ensuring project team enters timesheets regulaly.
Education
Project Management
Prince2 Foundations Course
Auckland, New Zealand08.2010
Project Management
Prince2 Practitioners Course
Auckland, New Zealand08.2010
Diploma - Secretarial Studies And Office Administration
Florida Secretarial College
Florida, South Africa11.1997
Skills
- Microsoft Office
- SAP
- Client Relationships
- Project Assistance
- Administrative Support
- Google Drive
- Primavera P6
- PeopleSoft
- ApprovalPlus
- Documentation
- Confluence/Jira
- Auto Task
- Service NOW (Spark Change Management)
- Oracle
Timeline
Associate Project Manager
Computer Concepts Limited
09.2021 - 03.2023
Project Coordinator
Computer Concepts Limited
05.2019 - 08.2021
Project Coordinator, eCommerce Project
Auckland Airport
07.2017 - 03.2019
PMO Coordinator\Change Control Coordinator
Trust Power
10.2016 - 07.2017
Project Centre Specialist
Thames Coromandel District Council
04.2016 - 09.2016
EPMO Change Analyst
Westpac New Zealand Limited
05.2015 - 03.2016
Programme Coordinator, Programme/Portfolio Coordinator
Vodafone
07.2011 - 04.2015
Project Management
Prince2 Foundations Course
Project Management
Prince2 Practitioners Course
Diploma - Secretarial Studies And Office Administration
Florida Secretarial College