CHARLOTTE CHILDS
Highett,VIC
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed across roles from Scottie Boutique to Bay 35. Excelled in high-pressure environments, demonstrating exceptional multitasking and communication skills. Fostered teamwork and collaboration, significantly enhancing guest experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Nannying
Private Family
Netball Coach
Firbank Grammar School
12.2023 - Current
- Created a positive and supportive environment, fostering strong relationships between players and coaching staff
- Encouraged sportsmanship through modeling positive behavior both on and off the court, inspiring respect among teammates
- Collaborated with other coaches for continuous professional development, sharing best practices in netball coaching techniques.
Retail Assistant
Scottie Boutique
08.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Maintained tidy and organized store environment to comply with cleanliness standards.
Catering Server
Tommy Collins
01.2023 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions
- Provided friendly, courteous service to create memorable moments for guests
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Waitress
Full Turn Cafe
08.2022 - 02.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Queen Margherita
01.2022 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
- Managed high volume of customers during peak hours, maintaining prompt and efficient service
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Bay 35
06.2021 - 01.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Bachelor of Nursing -
Australian Catholic University
Melbourne, VIC02.2026
High School Diploma -
Firbank Grammar School
Brighton, VIC11.2022
Skills
- Friendly, Positive Attitude
- Customer Service
- Time Management
- Multitasking
- Organization and Time Management
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
Timeline
Netball Coach
Firbank Grammar School
12.2023 - Current
Retail Assistant
Scottie Boutique
08.2023 - Current
Catering Server
Tommy Collins
01.2023 - Current
Waitress
Full Turn Cafe
08.2022 - 02.2023
Waitress
Queen Margherita
01.2022 - 11.2022
Waitress
Bay 35
06.2021 - 01.2022
Nannying
Private Family
Bachelor of Nursing -
Australian Catholic University
High School Diploma -
Firbank Grammar School
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