Summary
Overview
Work History
Education
Skills
Timeline
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Charlotte Dark

Templestowe Lower,VIC

Summary

I’m a dependable and enthusiastic retail assistant seeking part-time or full-time work. With a strong interest in fashion, beauty, and fitness, I bring both passion and a great eye for detail to any customer-facing role. I’m friendly, reliable, and always ready to learn new skills. I thrive in team environments and enjoy helping customers feel confident and supported. Whether it’s keeping the store organised or going the extra mile to provide great service, I take pride in creating a positive experience for everyone I meet.

Overview

3
3
years of professional experience

Work History

Christmas Casual Retail Assistant

Cotton On
Doncaster , VIC
09.2024 - 02.2025
  • Worked in a diverse team and customer base in a busy retail setting.
  • Maintained store presentation and cleanliness across all areas.
  • Delivered excellent customer service across various scenarios.
  • Consistently achieved KPIs for charity donations and sign-ups.
  • Able to work at all Cotton On Group stores across Victoria.
  • Assisted in stocking shelves, unpacking shipments, and organizing the store.

Retail Assistant

Best Books 4 Less
Greensborough , VIC
10.2022 - 06.2024
  • Managed the store independently, including opening and closing
  • Handled cash register operations and end of day reconciliation.
  • Analysed sales trends to improve product placement and increase sales
  • Organized storeroom items neatly on shelves according to size, color or type of item.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.

Team Member

Hungry Jacks
Bulleen, VIC
06.2022 - 09.2022
  • Worked both independently and collaboratively in a fast-paced team environment.
  • Managed time effectively to meet tight deadlines and complete daily tasks.
  • Resolved customer inquiries, complaints, and concerns with professionalism and efficiency.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.

Education

Some College (No Degree) -

Doncaster Secondary College
Doncaster, VIC

Skills

  • Reliability and punctuality
  • Team collaboration
  • Organised
  • Friendly and helpful
  • Visual merchandising
  • Fashion sense
  • Resilience under pressure

Timeline

Christmas Casual Retail Assistant

Cotton On
09.2024 - 02.2025

Retail Assistant

Best Books 4 Less
10.2022 - 06.2024

Team Member

Hungry Jacks
06.2022 - 09.2022

Some College (No Degree) -

Doncaster Secondary College

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Charlotte Dark