Summary
Overview
Work History
Education
Skills
Introduction
References
Timeline
Generic

Charlotte Davey

Unit 2/302 Canterbury Rd, Heathmont,VIC

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service practices and related options.

Overview

11
11
years of professional experience

Work History

Reception Assistant

Body Genesis Institute
12.2022 - Current
  • Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
  • Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.

Online Personal Shopper

Coles Group
05.2021 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Managed client information securely, respecting confidentiality agreements while maintaining detailed records of past purchases and preferences.

Child minding

01.2013 - Current
  • Food prep, play games, organise and comforting children

Casual employment

Jenej Enterprises
01.2016 - 01.2019
  • Cleaning, filing, book-keeping and staging displays

Education

Bachelor of Public Health/Bachelor of Commerce - Health/Commerce

Deakin University, Burwood Campus
11.2027

Completed VCE 2019 -

Our Lady of Sion College, 1065 Whitehorse Road, Box Hill 3128 Victoria

Skills

  • Filing systems
  • Document Preparation
  • Reception Area Maintenance
  • Customer/Client relations
  • Scheduling appointments
  • Computer Proficiency
  • Data Collection
  • Verbal and written communication
  • Critical Thinking
  • Problem-solving abilities

Introduction

My name is Charlotte Davey. I am in my first year of University and I am keenly looking for employment including part time or casual hours if required. I am reliable and have a great work ethic. I am competent in using computers, talking with customers/clients, clerical duties, book-keeping, phone and customer service. I work well in teams and am able to work independently. I have travelled and lived overseas and can communicate well with people from all age groups, cultures and backgrounds. I am level-headed and thoughtful in responding to challenges and needs as they arise. The variety of work I have undertaken has allowed me to develop valuable skills that can be used across a broad range of duties. I look forward to the opportunity to work within your organisation. Thank you for considering my application.

References

  • Mrs Belinda Jenej, Business Manager, Jenej Enterprises, 0422 938 004, bjenej@hotmail.com
  • Ms Monique Dhir, Practice Manager, Body Genesis, 0422358369
  • Mr Zach Squire, Online Manger, Coles Group, zachsquire@outlook.com

Timeline

Reception Assistant

Body Genesis Institute
12.2022 - Current

Online Personal Shopper

Coles Group
05.2021 - Current

Casual employment

Jenej Enterprises
01.2016 - 01.2019

Child minding

01.2013 - Current

Bachelor of Public Health/Bachelor of Commerce - Health/Commerce

Deakin University, Burwood Campus

Completed VCE 2019 -

Our Lady of Sion College, 1065 Whitehorse Road, Box Hill 3128 Victoria
Charlotte Davey