Charlotte Dowel
Geelong,VIC
Summary
Detail-oriented stock and order management professional with a strong focus on accurate recordkeeping and superior customer service. Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Proven expertise in inventory management, product placement, and order processing within fast-paced work environments Demonstrated ability to enhance workflow through effective storage systems, significantly reducing handling time and errors. Recognized as a dedicated team member committed to maintaining cleanliness and organization, contributing to overall operational efficiency.
Overview
1
1
year of professional experience
Work History
Picker Packer
COTTON ON
Lara, VIC
11.2024 - 01.2025
- Used handheld scanners to key in data for packages.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Verified accuracy of picked items by comparing them against pick list.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Stocked shelves with incoming merchandise as needed.
- Utilized RF scanners to track inventory movements throughout the facility.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Customer Service Cashier
McDonald's
Armstrong Creek, VIC
10.2023 - 04.2024
- Took orders, prepared foods and processed payments in full-service establishment.
- Collaborated effectively with team members to maintain a productive and efficient work environment.
- Thrived in a fast-paced work setting, ensuring seamless teamwork and customer satisfaction.
- Worked cohesively with colleagues to manage a high-volume environment, enhancing overall team performance.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained cleanliness and order in front and back of house
Education
Year 11 VCE -
Oberon High School
Armstrong Creek 11-2023
Skills
- Customer service
- Up-selling techniques
- Product knowledge
- Cash handling
- Time management
- Positive and professional
- Reliability and punctuality
- Multitasking and organization
- Customer inquiries
- Inventory management
Accomplishments
- COMPLETED YR 11 VCE
Timeline
Picker Packer
COTTON ON
11.2024 - 01.2025
Customer Service Cashier
McDonald's
10.2023 - 04.2024
Year 11 VCE -
Oberon High School
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