Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlotte Dye

Melbourne,VIC

Summary

I am a dedicated nursing student (GPA 6.67) who is motivated, empathetic, and always looking to grow new skills. I’m known for being calm, friendly, and easy to approach, and I enjoy working with others to solve problems and support the people around me. I value integrity, good communication, and treating everyone with respect. I’m eager to keep growing, both personally and professionally.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service, Barista

McDonalds Tingalpa
07.2022 - Current
  • Collaborated with team members to optimise workflow during peak service hours, improving efficiency.
  • Developed relationships with regular customers, fostering loyalty and repeat business through personalised service.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Placement Experience

Arcare Aged Care
Reservoir, VIC
10.2025 - 11.2025
  • Assisted with daily living activities, including grooming, feeding, and mobility support.
  • Monitored health conditions and reported changes to healthcare professionals promptly.
  • Maintained cleanliness and safety standards within living spaces for optimal resident well-being.
  • Engaged patients in meaningful conversation, socialisation, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Bachelor of Nursing -

Victoria University

High School Diploma -

Wynnum State High School
11-2020

Skills

  • Active listener
  • Adaptability
  • Able to work in fast-paced environments
  • Communication/Interpersonal skills
  • Customer service
  • Multitasking
  • Problem-solving
  • Teamwork

Certification

  • Certificate I In Furnishing, Wynnum State High School, Completed 2020
  • Certificate I In Construction, Wynnum State High School, Completed 2020
  • Certificate II In Engineering, Wynnum State High School, Completed 2020
  • Food Handlers Certificate, Completed 2020

Timeline

Placement Experience

Arcare Aged Care
10.2025 - 11.2025

Customer Service, Barista

McDonalds Tingalpa
07.2022 - Current

Bachelor of Nursing -

Victoria University

High School Diploma -

Wynnum State High School
Charlotte Dye