Charlotte Fay Burgess

Promoted to a higher role within the company.

• Provided exceptional customer service, ensuring a positive dining experience for all guests.
• Efficiently took and processed orders using restaurant management software.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Maintained cleanliness and organization of dining area, adhering to health standards.
• Assisted in training new staff on menu items and service protocols.
• Supported inventory management by monitoring stock levels of supplies and ingredients.
• Handled customer inquiries and resolved issues to enhance satisfaction levels.
• Adapted quickly to high-pressure situations during peak service hours.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Operated and maintained coffee-making equipment efficiently.

• At Sehaj Indian, I was a waitress in the dine in restaurant and also took care of the takeaway shop at a different location. Working this position taught me how to work a cash register, talk to and serve customers and handle money. I served food, dined tables, learnt professional cleaning tactics and always put the customers needs first. I quit this position because the business was slowing down during Covid times and my work was getting less, the business is now closed.