Summary
Overview
Work History
Education
Skills
Availability
Volunteer Experience
Timeline
Generic

CHARLOTTE GALE

Doubleview,WA

Summary

I am an efficient person committed to learning, with developed skills in customer service and team contribution. I am self-directed and energetic with high performance in different types of environments working independently and collaborating with others on group projects. I am extremely sports based and have grown in an environment where sport is a requirement for health and happiness. I am very easy to communicate with and extremely reliable, making a great team member. I have grown up being the eldest sibling in a large family, helping me to be a very good role model. I have great community engagement experience and am able to deal with extremely stressful levels of work.

Overview

5
5
years of professional experience

Work History

POLICE CADET

WAPOL
03.2023 - 07.2024
  • Assisted in maintenance of police facilities and vehicles.
  • Patrolled assigned streets, neighborhoods and businesses to promote security and deter crime.
  • Filed records and provided recordkeeping duties.
  • Processed fingerprint applications.
  • Provided police services such as escorts, security patrol and response to emergency calls.
  • Monitored roadblocks and administered field-based sobriety tests to identify motorists with blood alcohol levels above legal limit.
  • Aided fellow officers with traffic stops, domestic disturbance calls, and warrant execution activities.
  • Monitored and maintained weapon systems for proper functioning and reliability.
  • Mentored new personnel to complete tasks accurately by being knowledgeable of laws and procedures.
  • Managed paperwork by tracking records to remain organized and maximize accuracy.
  • Conducted physical training to keep fit and perform job duties productively.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Operated communication systems to gather, process and share information.
  • Customer service operator.
  • Engaging with community.

BARTENDER

The Aberdeen Hotel
10.2022 - 02.2023
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed strict recipes and drink measurements to minimize product used.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

SWIMMING INSTRUCTOR

VenuesWest
07.2022 - 11.2022
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Developed and implemented lesson plans based on individual student needs.

SWIMMING INSTRUCTOR

City of Stirling (Learn to Swim)
04.2022 - 11.2022
  • Provide explanations and demonstrate swimming techniques
  • Correcting faults in swimming techniques and identify ways to improve performance
  • Positive role modelling
  • Positive communication that's suitable for each age level/audience
  • Creating fun and positive environments to motivate and encourage children to swim
  • Creating my own lesson plans for each lesson appropriate for each level
  • Set ground rules for each lesson.

SWIMMING INSTRUCTOR

Stateswim
11.2021 - 07.2022
  • Providing explanations and demonstrate swimming techniques
  • Correcting faults in a swimmer's technique and identifying how to fix it
  • Following a set lesson plan and instructions given to me by my supervisor
  • Positive communication that's suitable for each age level/audience
  • Ability to inspire and motivate children to swim
  • Good perseverance and patience
  • Evaluate and give feedback during and at the end of the class.

CHECKOUT OPERATOR

Spudshed
10.2020 - 10.2021
  • Scan items for customers
  • Weigh and price fresh food items
  • Use special tools to remove security tags
  • Monitor sales of restricted items like alcohol or medicines
  • Pack and bag customers purchases
  • Process store loyalty cards, coupons and vouchers
  • Take payments and make sure the till balances at the end of the day
  • Do extra jobs like shelf filling, stock checks, facing up the store or customer service
  • Patience and the ability to remain calm in stressful situations
  • To be thorough and pay attention to detail
  • The ability to work well with others
  • Excellent verbal communication skills
  • Desire to help people
  • The ability to sell products and services
  • Concentration skills
  • To be able to carry out basic tasks on a computer or hand-held device.

RETAIL SALES ASSISTANT

Moss Clothing
10.2019 - 12.2019
  • Restocked shelfs and clothing
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures
  • Learned other teammates' work tasks to train as backup
  • Served and communicated with other customers in order to help them browse and try on clothing items
  • Worked flexible hours; night, weekend, and holiday shifts
  • Managed multiple tasks in high-volume environment
  • Facing up the store
  • Learned history of the beauty products within the store to show customers what went into the product when being manufactured.

ADMIN WORKER

Home office
02.2019 - 09.2019
  • Basic computer literacy skills in order to complete online work
  • Organizational skills
  • Strategic planning and scheduling skills
  • Time-management skills
  • Verbal and written communication skills
  • Critical thinking skills
  • Quick-learning skills
  • Detail-oriented
  • Worked flexible hours; night, weekend, and holiday shifts

Education

Churchlands Senior High School
Perth, WA

Certificate IV Preparation For Nursing Studies - Nursing

Health Science Hub
Perth WA
11.2021

Skills

  • Conflict Negotiation
  • Decision Making
  • Communication
  • Attention to Detail
  • Time management
  • Self-driven
  • Team communication
  • Problem Solving
  • Reliable
  • Sports-based (particularly swimming, netball and water polo)
  • Good role model
  • Investigation procedures
  • Community policing
  • Physical Fitness
  • Teaching
  • Coaching
  • Incident Management
  • Report Writing
  • Integrity and Honesty
  • Customer Service Experience

Availability

Looking for full-time work as I reached the commencement of year 12 in 2021. I have just ended my contract with WAPOL after a long positive run. I am now just looking for something I can use my advanced experience in that's slightly different. Weekdays are more preferred as I play netball and Water-polo on a Saturday, and I umpire on a Sunday- These times are not set times, but I am flexible and can work around them if need be.

Volunteer Experience

  • Holy Spirit Primary School (netball coaching)
  • Newman Siena Netball Club (netball coaching)
  • UWA/City Beach Cubs Flippaball (water polo umpiring)
  • Osborne Park Hospital (physiotherapist assistant)
  • Kapinara Primary School (teaching assistant)
  • Woodlands Village Pharmacy (pharmacist assistant)
  • Wembley Downs Dental (dental assistant)

Timeline

POLICE CADET

WAPOL
03.2023 - 07.2024

BARTENDER

The Aberdeen Hotel
10.2022 - 02.2023

SWIMMING INSTRUCTOR

VenuesWest
07.2022 - 11.2022

SWIMMING INSTRUCTOR

City of Stirling (Learn to Swim)
04.2022 - 11.2022

SWIMMING INSTRUCTOR

Stateswim
11.2021 - 07.2022

CHECKOUT OPERATOR

Spudshed
10.2020 - 10.2021

RETAIL SALES ASSISTANT

Moss Clothing
10.2019 - 12.2019

ADMIN WORKER

Home office
02.2019 - 09.2019

Churchlands Senior High School

Certificate IV Preparation For Nursing Studies - Nursing

Health Science Hub

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CHARLOTTE GALE