Charlotte Gray

- Manual lifting/stabilising of glass

- Prepare and clean job site

- Assist in general duties when required

- Ensuring a responsible serving of alcohol

- Working as a team to maintain a positive, supportive and energetic environment

- Verifying customer’s identification/age

- Assisting overly intoxicated patrons and ensuring they are adequately looked after

- Key holder to open up the warehouse on opening shifts

- Packing online orders

- Maintaining positive customer service and effectively promoting the businesses products

- Quality stock control

- Maintaining active supervision of the entire pool

- Adhering to LSV requirements

- Attending first aid matters

- Having difficult conversations with patrons to ensure safety is not compromised

- Attending four training sessions each year to keep my qualification up to date

- Staying calm in stressful situations involving safety incidents

- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

- Remained calm and poised when dealing with difficult customers or during busy shifts.

- Always maintaining a positive and polite manner to customers

- Making clear and efficient decisions when under pressure during busy shifts