Charli Harris

My job consists of monitoring the safety of patrons in and around the swimming pool as well as attentively monitoring swimmers to identify distress, quick thinking/action, checking water readings regularly to keep chemicals at safe levels and avoid potential illness among patrons, providing injured patrons with First Aid, regular cleaning of amenities within the facility, greeting patrons as well as checking vaccination certificates, calmly resolving issues with dissatisfied customers, attending regular skill training, manually dosing the pool with chemicals, clear and constant communication between staff members as well as patrons, constant and friendly interactions with children of all ages, and general set up and pack up of equipment, including heavy lifting/moving of equipment and machinery.

Whilst working as a waitress, I shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest, kept server areas clean and stocked to increase efficiency while working tables, collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times, inspected dishes and utensils for cleanliness, cleaned/wiped and reset tables to keep dining room and work areas clean, greeted new customers, discussed specials and took drink orders, displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business, resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness, folded napkins and prepared silverware sets to provide adequate supply for host station, and prepared milkshakes and other drinks, as well as particular food items.