Charlotte Hopkin
Bulahdelah,NSW
Summary
Dynamic and adaptable, with a proven track record at Olivers, I excel in delivering exceptional customer service and mastering cash register operations. Known for a strong work ethic and outstanding problem-solving abilities, I effectively balance customer needs with employer expectations, ensuring smooth and efficient shop operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe All Rounder
Olivers
06.2024 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Served food and beverages promptly with focused attention to customer needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Shop Assistant
Independant Grocer of Australia
09.2022 - 03.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Greeted customers entering store and offered assistance with requirements.
Shop Assistant
Independant Grocers of Australia
03.2021 - 06.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Helped managers with daily checklists and last-minute requirements.
Education
Year 11 -
Bulahdelah Central School
BulahdelahSkills
- Problem-solving
- Friendly and outgoing
- Cash register operation
- Adaptive and creative
- Espresso machine operation
- Attention to detail
- Strong work ethic
- Exceptional customer service
- Safe food handling
- Allergy awareness
- Team-oriented and dependable
- Multitasking and organisation
Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
Timeline
Cafe All Rounder
Olivers
06.2024 - Current
Shop Assistant
Independant Grocer of Australia
09.2022 - 03.2024
Shop Assistant
Independant Grocers of Australia
03.2021 - 06.2022
Year 11 -
Bulahdelah Central School
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