Charlotte Hunt
Ottoway, Adelaide,SA
Summary
An enthusiastic and reliable professional who takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Exeter Hotel Semaphore
03.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bartender
Semaphore Hotel
06.2021 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Business - Marketing
Torrens University Australia
Adelaide, SA12.2025
High School Diploma -
Woodville High School
Woodville, SA12.2021
Certificate II - Business
Thebarton Senior College
Torrensville, SA11.2020
Skills
Communication
Teamwork
Time Management
Adaptability
Openness to criticism
Leadership
Critical Thinking
Stress management
Certification
- RSA Training - 2022
- TAB Training - 2023
Timeline
Waitress
Exeter Hotel Semaphore
03.2022 - Current
Bartender
Semaphore Hotel
06.2021 - 03.2022
Bachelor of Business - Marketing
Torrens University Australia
High School Diploma -
Woodville High School
Certificate II - Business
Thebarton Senior College
Similar Profiles
KERRI SHEPPARDKERRI SHEPPARD
Duty Manager at Semaphore HotelDuty Manager at Semaphore Hotel
Frank VecchioFrank Vecchio
Assistant Principal at Exeter Twp High School, Exeter Township High SchoolAssistant Principal at Exeter Twp High School, Exeter Township High School
Hannah SimpkinsHannah Simpkins
Management Consultant at Semaphore ConsultingManagement Consultant at Semaphore Consulting