Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Charlotte Kuperholz

Caulfield North,Victoria

Summary

Motivated and adaptable university student with experience in hospitality, education, and community leadership. Skilled in customer service, facilitation, and teamwork, with a proven ability to thrive in fast paced environments while fostering inclusion and positive relationships. Demonstrates strong communication, leadership, and problem solving skills, with a commitment to delivering high quality outcomes in both professional and volunteer settings.

Overview

3
3
years of professional experience

Work History

Education Facilitator

Flying Fox
St Kilda, Victoria
03.2025 - Current
  • Facilitate disability awareness workshops in schools and community settings, engaging students in interactive activities and discussions.
  • Deliver tailored content on inclusion, language, and leadership in a professional and relatable way.
  • Adapt facilitation style to suit different age groups, learning needs, and classroom dynamics.
  • Foster is a safe, respectful, and fun learning environment that encourages empathy and participation.
  • Collaborate with the Flying Fox team to continuously improve workshop delivery and content.

Team Member

Blitz Bar
Windsor, Victoria
11.2024 - Current
  • Delivered friendly, attentive customer service in a fast-paced environment.
  • Maintained high standards of hygiene, food safety, and workplace cleanliness.
  • Operated POS systems, and handled cash and card transactions efficiently.
  • Prepared and served acai bowls and smoothies with speed, accuracy, and attention to presentation.

Volunteer

Flying Fox
St Kilda, Victoria
06.2024 - Current
  • Supervised and supported groups of volunteers as a team leader to deliver inclusive camp programs.
  • Paired one on one with participants to provide personalised care and build meaningful connections.
  • Encouraged participation in recreational and social activities, promoting confidence and inclusion.
  • Fostered teamwork, problem solving, and a safe, positive environment for all participants.

Team Member

Oakberry
Windsor, Victoria
09.2022 - 06.2023
  • Assisted customers with menu selection and customized food orders to suit individual needs.
  • Prepared and assembled acai bowls and smoothies to brand standards.
  • Managed front of house operations, including customer orders, payments, and store presentation.
  • Supported a collaborative team environment to meet service demands during peak hours.
  • Maintained cleanliness and organisation of workstations and dining areas.

Education

Victorian Certification of Education (VCE) -

Wesley College St Kilda Road Campus
Melbourne, VIC
10-2024

Bachelor of Human Rights/Bachelor of Criminology And Criminal Justice -

Australian Catholic University
Fitzroy, VIC

Skills

  • Customer service excellence
  • Communication and interpersonal skills
  • Leadership and team coordination
  • Workshop facilitation and public speaking
  • Adaptability and resilience
  • Problem solving and conflict resolution
  • Food and beverage preparation
  • Time management and multitasking

Accomplishments

  • Top Shots 2025 (sole recipient) - Awarded for distinction in VCE photography, acknowledging both conceptual depth and artistic execution

References

References available upon request.

Timeline

Education Facilitator

Flying Fox
03.2025 - Current

Team Member

Blitz Bar
11.2024 - Current

Volunteer

Flying Fox
06.2024 - Current

Team Member

Oakberry
09.2022 - 06.2023

Victorian Certification of Education (VCE) -

Wesley College St Kilda Road Campus

Bachelor of Human Rights/Bachelor of Criminology And Criminal Justice -

Australian Catholic University

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Charlotte Kuperholz