Charlotte Kuperholz
Caulfield North,Victoria
Summary
Motivated and adaptable university student with experience in hospitality, education, and community leadership. Skilled in customer service, facilitation, and teamwork, with a proven ability to thrive in fast paced environments while fostering inclusion and positive relationships. Demonstrates strong communication, leadership, and problem solving skills, with a commitment to delivering high quality outcomes in both professional and volunteer settings.
Overview
3
3
years of professional experience
Work History
Education Facilitator
Flying Fox
St Kilda, Victoria
03.2025 - Current
- Facilitate disability awareness workshops in schools and community settings, engaging students in interactive activities and discussions.
- Deliver tailored content on inclusion, language, and leadership in a professional and relatable way.
- Adapt facilitation style to suit different age groups, learning needs, and classroom dynamics.
- Foster is a safe, respectful, and fun learning environment that encourages empathy and participation.
- Collaborate with the Flying Fox team to continuously improve workshop delivery and content.
Team Member
Blitz Bar
Windsor, Victoria
11.2024 - Current
- Delivered friendly, attentive customer service in a fast-paced environment.
- Maintained high standards of hygiene, food safety, and workplace cleanliness.
- Operated POS systems, and handled cash and card transactions efficiently.
- Prepared and served acai bowls and smoothies with speed, accuracy, and attention to presentation.
Volunteer
Flying Fox
St Kilda, Victoria
06.2024 - Current
- Supervised and supported groups of volunteers as a team leader to deliver inclusive camp programs.
- Paired one on one with participants to provide personalised care and build meaningful connections.
- Encouraged participation in recreational and social activities, promoting confidence and inclusion.
- Fostered teamwork, problem solving, and a safe, positive environment for all participants.
Team Member
Oakberry
Windsor, Victoria
09.2022 - 06.2023
- Assisted customers with menu selection and customized food orders to suit individual needs.
- Prepared and assembled acai bowls and smoothies to brand standards.
- Managed front of house operations, including customer orders, payments, and store presentation.
- Supported a collaborative team environment to meet service demands during peak hours.
- Maintained cleanliness and organisation of workstations and dining areas.
Education
Victorian Certification of Education (VCE) -
Wesley College St Kilda Road Campus
Melbourne, VIC10-2024
Bachelor of Human Rights/Bachelor of Criminology And Criminal Justice -
Australian Catholic University
Fitzroy, VICSkills
- Customer service excellence
- Communication and interpersonal skills
- Leadership and team coordination
- Workshop facilitation and public speaking
- Adaptability and resilience
- Problem solving and conflict resolution
- Food and beverage preparation
- Time management and multitasking
Accomplishments
- Top Shots 2025 (sole recipient) - Awarded for distinction in VCE photography, acknowledging both conceptual depth and artistic execution
References
References available upon request.
Timeline
Education Facilitator
Flying Fox
03.2025 - Current
Team Member
Blitz Bar
11.2024 - Current
Volunteer
Flying Fox
06.2024 - Current
Team Member
Oakberry
09.2022 - 06.2023
Victorian Certification of Education (VCE) -
Wesley College St Kilda Road Campus
Bachelor of Human Rights/Bachelor of Criminology And Criminal Justice -
Australian Catholic University