Summary
Overview
Work History
Education
Skills
References
Timeline
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Charlotte Linkletter

East Brisbane, Brisbane,Queensland

Summary

Dynamic and reliable individual with a strong work ethic, honed through many diverse roles over the years. Proven ability to resolve conflicts and foster teamwork while still delivering a quality performance. Physically capable and eager to embrace new challenges, ensuring a positive experience for both employers and colleagues.

Overview

7
7
years of professional experience

Work History

AU PAIR

Dex and Anna Fortescue
East Brisbane, Queensland
01.2025 - Current
  • Cared for children in a nurturing manner by providing meals, snacks, bathing and dressing them.
  • Provided transportation to school, extracurricular activities, and other appointments.
  • Facilitated communication with parents about the children's daily activities.
  • Adhered to specific instructions from parents regarding their family lifestyle, disciplinary techniques, and house rules.
  • Managed light housekeeping duties, including laundry, sweeping, mopping the floors, cleaning the kitchen, and tidying up the living area.
  • Organized playdates and activities for the children.
  • Provided emotional support to children during difficult situations or transitions.

SUPPLY TEACHER

Boardwalk Montessori School
Toronto, ON, Canada
09.2024 - 10.2024
  • Managed a classroom environment, helping students learn in absence of regular teachers.
  • Fostered positive relationships with students, parents, and other teachers.
  • Used Montessori-style problem solving techniques when addressing challenging behaviors or issues that happened with the children.
  • Assisted students individually and in small groups.
  • Enforced school and classroom rules to maintain consistency.
  • Helped serve lunch and snacks to children throughout the day.
  • Supervised children during outdoor free play hours.

SUPERVISOR

Sou'West Bar and Grill
New London, PEI, Canada
06.2024 - 09.2024
  • Resolved conflicts between team members and departments through honest communication.
  • Encouraged collaboration among team members by asking nicely and expressing appreciation.
  • Trained new employees on duties, responsibilities, tips and tricks, etc.
  • Organized the division and completion of necessary daily tasks such as rolling cutlery, putting away glassware, bussing and wiping tables, setting up oyster bar, etc.
  • To prevent production gaps.
  • Communicated employee, customer and workplace needs to managers.
  • Responded to costumer complaints and requests when brought to me by other workers.
  • Answered questions from new staff on menu items, operating the computer system, refunding or comping a costumer's bill, etc.
  • Entered my code to comp co-worker's bills, personal food purchases, oversee daily sales, etc.
  • Had access to the office and cash box in times of need when the manager wasn't present.
  • Closed the restaurant at the end of night by turning off all lights and fryers, locking both back doors, plugging in every debit and phone, turning off the AC, double checking the bar was properly closed down, and locking the front door.

SERVER

Sou'West Bar and Grill
New London, PEI, Canada
06.2021 - 09.2024
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options.
  • Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
  • Answered questions about items and made recommendations.
  • Prioritized multiple tasks in a dynamic environment and stayed calm and composed.
  • Resolved customer complaints and inquiries in a timely manner.
  • Memorized regular customers' preferences to build relationships and loyalty.
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Memorized menu to help diners make informed meal choices.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Described ingredients and cooking methods to explain preparation of various food items.
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Delivered customer checks and securely processed credit card or cash payments.
  • Completed opening and closing duties reliably to ensure maximum cleanliness and preparation.
  • Developed the skills of an efficient bartender to help out in any position needed for the restaurant.

ADMINISTRATIVE SUPPORT

Linkletter's Welding Ltd.
Central Bedeque, PEI, Canada
05.2023 - 08.2023
  • Engraving VIN plates to be installed on new trailers.
  • Operating multiple computer systems such as Excel and Computer Numerically Controlled systems such as the engraver.
  • Organizing, updating, and properly filing trailer inspection sheets.
  • Completed other labour related tasks when required, or when finished with all other work for the meantime.

DAIRY BAR OPENER AND SERVER

Somerset Icecream Bar
Kinkora, PEI, Canada
05.2023 - 07.2023
  • Unlocked the building and turned on all lights, machines, cash registers, and hot plates.
  • Refilled stock such as cones, cups, spoons, napkins, toppings, etc.
  • Set up outdoor umbrellas, open flag, and chairs.
  • Cleaned and maintained machinery, equipment, and work areas to promote proper functioning and safe working conditions throughout the day.
  • Committed to delivering excellent customer service while working in a fast-paced and high-demand environment.
  • Provided efficient and courteous service to customers at all times, even while being the only worker during that shift.
  • Helped clean and restock mid-shift so that the incoming evening crew were prepared.

RESTAURANT WAITRESS

Frosty Treat
Kensington, PEI, Canada
06.2018 - 08.2020
  • Greeted customers, answered questions and educated guests on daily specials, entrees, desserts and other menu items.
  • Took table's food and drink order, bringing the food order back to the kitchen.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Calculated charges, issued table checks and collected payments from customers.
  • Completed thorough and accurate opening and closing waitress duties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Served ice cream from the dairy bar section when it was ordered from the dining room customers.
  • Aided the kitchen staff with simple prep tasks and dish washing.

CO-OP STUDENT

Linkletter's Welding Ltd.
Central Bedeque, PEI, Canada
03.2019 - 06.2019
  • Helped facilitate team communication by transferring packages and paperwork between personnel.
  • Received and maintained documentation for shipping and packaging.
  • Cleaned and organized materials and supplies to achieve maximum efficiency.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.

Education

BACHELOR OF SCIENCE - KINESIOLOGY

Dalhousie University
05.2024

RESPONSIBLE BEVERAGE SERVER PROGRAM -

Holland College
05.2021

HIGH SCHOOL DIPLOMA -

Kinkora Regional High School
06.2020

Skills

  • Strong work ethic
  • Cheerful attitude
  • Team player mentality
  • Reliable
  • Quick and creative problem solving
  • Eager to try new things
  • Physically fit

References

  • Samantha Paugh, Sou'West Bar And Grill, (902) 786-4500
  • Harrison Duffy, Somerset Icecream Bar, (902) 303-4829
  • Jo-Anne Sexton, Boardwalk Montessori School, Owner And Montessori Trained Teacher, Family Friend, (647) 400-2845, office@boardwalkmontessori.com
  • Dex Fortescue, Au Pair Employer, 61 499 144 130

Timeline

AU PAIR

Dex and Anna Fortescue
01.2025 - Current

SUPPLY TEACHER

Boardwalk Montessori School
09.2024 - 10.2024

SUPERVISOR

Sou'West Bar and Grill
06.2024 - 09.2024

ADMINISTRATIVE SUPPORT

Linkletter's Welding Ltd.
05.2023 - 08.2023

DAIRY BAR OPENER AND SERVER

Somerset Icecream Bar
05.2023 - 07.2023

SERVER

Sou'West Bar and Grill
06.2021 - 09.2024

CO-OP STUDENT

Linkletter's Welding Ltd.
03.2019 - 06.2019

RESTAURANT WAITRESS

Frosty Treat
06.2018 - 08.2020

BACHELOR OF SCIENCE - KINESIOLOGY

Dalhousie University

RESPONSIBLE BEVERAGE SERVER PROGRAM -

Holland College

HIGH SCHOOL DIPLOMA -

Kinkora Regional High School

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