Charlotte McNamee
Rossmoyne
Summary
Motivated and personable individual with strong experience in customer service, hospitality, and administration. Skilled in communication, team support, and managing responsibilities in fast-paced environments. Passionate about helping others and pursuing a career in mental health, with studies in counselling and a strong foundation in health science. Recognised for reliability, leadership, and a positive attitude in every role.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Reception
Processworx
- I assist with reception duties and answering phones.
Food and Drink Attendant
The Little Bar Cart
03.2025 - Current
- Serve and prepare a variety of beverages in a mobile bar setting.
- Deliver friendly and professional service at events and functions.
Customer Service Supervisor
Rossmoyne IGA
10.2018 - Current
- Handle customer queries, supervise staff, and manage store opening/closing.
- Perform till balancing, ordering stock, pricing tickets, and cleaning.
Front of House Assistance
Blackswan Theatre Company
02.2024 - 02.2024
- I assisted Black Swan theatre for 1 night during their show of “The Pool”
Swim Teacher
City of Canning
01.2023 - 01.2023
- Taught swimming and water safety to children and adults.
- Adapted lessons to suit different age groups and abilities.
Work Experience
Sexual Health Quarters
11.2020 - 11.2020
- Gained insight into sexual health education and clinical services.
Education
Bachelor of Counselling -
Notre Dame University
Bachelor of Education - Primary teaching
Murdoch University
01.2023
All Saints College
01.2021
CERT II, CERT IV -
Health Science Hub
01.2021
Rossmoyne Primary School
01.2015
Skills
- Customer Service & Conflict Resolution
- Bar & Beverage Service (RSA Certified)
- POS & Cash Handling
- Administrative & Reception Duties
- Leadership & Team Support
- First Aid & CPR Certified
Certification
- CERT II – Medical Service First Response
- Health Science hub
- CERT IV – Preparation for health and nursing studies
- HIGH SCHOOL GRADUATE CERTIFICATE
- All Saints College
- CPR Certificate
- First Aid Australia
- Swim Teaching and Water Safety
- Austswim
- Responsible Service of Alcohol
- Cta training specialists
Accomplishments
- Endeavour Award – Rossmoyne Primary
- Student Leadership role- Peer Mediator- Rossmoyne Primary
- Student Councillor- All Saints College
- Singing Award – Finalist in eisteddfod
- Interschool debating champion
- Service Captain – All Saints College (year 7)
- Anglicare Ambassador – Regularly fed the homeless
VALUES:
Dedicated, reliable, and enthusiastic. Committed to excellence in every role, with a strong passion for learning, service, and teamwork. I’m especially passionate about mental health and well-being, and I strive to create supportive, inclusive environments where people feel valued and understood.
Timeline
Food and Drink Attendant
The Little Bar Cart
03.2025 - Current
Front of House Assistance
Blackswan Theatre Company
02.2024 - 02.2024
Swim Teacher
City of Canning
01.2023 - 01.2023
Work Experience
Sexual Health Quarters
11.2020 - 11.2020
Customer Service Supervisor
Rossmoyne IGA
10.2018 - Current
Reception
Processworx
Bachelor of Counselling -
Notre Dame University
Bachelor of Education - Primary teaching
Murdoch University
All Saints College
CERT II, CERT IV -
Health Science Hub
Rossmoyne Primary School
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