Charlotte Mulcahy
Hillston,NSW
Summary
Confident educated young girl passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills as well as very strong leadership skills. Always offering to take on extra tasks and extra training. Also a great fashion sense ;) Qualified individual with a strong background in creating reports, overseeing files and maintaining data confidentiality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Mullin's Health
Hillston, NSW
05.2024 - Current
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Managed challenging behavior from clients in a calm manner by utilizing de-escalation techniques.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Provided emotional and practical support to vulnerable adults.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Helped clients develop coping mechanisms, technical abilities and job skills.
- Referred involved parties to needed community resources.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
Baker
Made By Char
Hillston, NSW
04.2024 - Current
- Placed orders for additional supplies when necessary based on production needs.
- Measured out ingredients accurately to ensure consistent product quality.
- Attended training sessions related to food safety procedures and techniques.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Adhered to company policies regarding storage, handling and preparation of food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Kept records of daily production numbers for each type of item produced.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Followed food safety guidelines while preparing all food items.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Inspected finished products before packaging them up for sale.
- Stocked shelves with freshly-baked goods throughout the day as needed.
Babysitter
Self-employed
Orange, NSW
02.2022 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Providing a safe environment for children to explore their curiosity and creativity.
- Using problem-solving skills to anticipate potential issues before they arise.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Tailoring activities based on the individual needs of each child under care.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Administering medication when needed according to parent instructions.
- Monitoring sleep schedules and adjusting accordingly if needed.
Junior Administrative Assistant
PM Spraying
Hillston, NSW
01.2022 - 01.2024
- Greeted visitors and answered incoming calls courteously.
- Processed expense reports and invoices using accounting software.
- Performed data entry tasks such as entering purchase orders into system.
- Provided administrative support to senior staff members.
- Inputted data into computer system accurately and efficiently.
- Maintained records of all transactions carried out in the organization.
- Prepared meeting materials including agendas, minutes, handouts.
- Responded to customer inquiries via phone or email promptly.
- Scanned documents into digital format for easy access in future reference.
- Assisted with special projects as requested by management team.
- Maintained inventory of office supplies and equipment.
Education
High School -
Kinross Wolaroi School
Orange, NSWFashion Design
The Online Fashion Education Institute
OnlineAllied Health Assistant
Foundation Education
OnlineSkills
- Emotional Support
- Presentation Design
- Personal care assistance
- Experienced with special needs pediatric patients
- Documentation abilities
- Confidentiality and Privacy
- Cleaning and sanitizing
- First-aid and CPR
- Behavioral support
- Budgeting and financial management
- Time Management
- Professional Demeanor
Affiliations
- Baking
- Making posters
- Arts and crafts
Languages
French
Limited
Italian
Elementary
Latin
Professional
Accomplishments
- Head of year in Netball
Certification
- Food Safety Certification, issued by the NSW State Government (April, 2024)
- Child Safety Certification
- First Aid Certification
- Mental Health First Aid Certification
- Aged Care Health and Safety Certification
References
References available upon request.
Timeline
Support Worker
Mullin's Health
05.2024 - Current
Baker
Made By Char
04.2024 - Current
Babysitter
Self-employed
02.2022 - Current
Junior Administrative Assistant
PM Spraying
01.2022 - 01.2024
High School -
Kinross Wolaroi School
Fashion Design
The Online Fashion Education Institute
Allied Health Assistant
Foundation Education
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