Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Charlotte O'Neil

Tugun ,Queensland

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Zarrafa's
TUGUN, QLD
03.2022 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Cleaning with WHS standard.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Hospitality Worker

Hotel
Chinderah , QLD
04.2019 - Current
  • Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
  • Vacuumed carpets, dusted furniture, washed windows and walls.
  • Stocked supplies such as drinking glasses, linens, toiletries and cleaning products.
  • Checked for damaged or missing items in each room.
  • Responded promptly to guests' requests for extra supplies or other items.
  • Changed bed linens, made beds with fresh linens after guests checked out.
  • Complete bookings/reservation

Crew Member

Hungry Jack's
Tugun , QLD
05.2021 - 06.2022
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Operated cash register to process customer payments accurately and efficiently.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Prepared food items.
  • Trained new employees on job duties and safe operation of kitchen equipment.

Education

High School Diploma -

BUSY Schools
QLD
11-2024

Skills

  • Customer Service
  • First Aid CPR
  • POS Systems
  • Computer Skills
  • Problem-solving skills
  • Cash Handling
  • RSA
  • Food Safety Supervisor
  • Fast Learner
  • Attention to detail
  • Patience
  • Housekeeping

Certification

  • First Aid + CPR
  • Barista
  • RSA
  • Certificate III in Business
  • Certificate II in Health Services

References

References available upon request.

Timeline

Barista

Zarrafa's
03.2022 - Current

Crew Member

Hungry Jack's
05.2021 - 06.2022

Hospitality Worker

Hotel
04.2019 - Current

High School Diploma -

BUSY Schools
Charlotte O'Neil