Charlotte Parsons
Kingswood,SA
Summary
Enthusiastic Administrative Coordinator dedicated to assisting highly productive administrative teams and managing office operations with efficiency. Excellent communication and interpersonal skills with proficiency in administrative tasks and customer relations. Organised and dependable at managing multiple priorities with a positive attitude and a willingness to take on responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Administrative Coordinator
Palmer Hospitality Group
07.2023 - Current
- manage all incoming phone and email communications for 2KW Bar & Restaurant
- process daily bank reconciliations
- maintain the business's petty cash and associated records on Excel
- maintain the day-to-day operations of Seven Rooms
- process food purchase invoices through Buy Force system
- monitor and place stationary orders
- introductory knowledge on Payroll
Functions and Restaurant Supervisor
Edinburgh Hotel And Cellars
11.2017 - 05.2023
- Supervised front of house staff through daily tasks and monitored performance for management
- processed cash and account reconciliation for the restaurant and function department
- answered incoming phone calls to the Hotel
- managed reservations and customer enquiries through Now Book It
- assisted other department team members within the Hotel as required
- trained and mentored introductory staff to meet high quality service standards
- assisted in casual staff scheduling and rostering
Education
Bachelor of Law (Honours) And Bachelor of Arts - Major in History & Cultural Studies, Sociology
University of South Australia
Adelaide, SA04.2023
Skills
Hard Skills
- office administration
- front of house/door host
- cash/finance reconciliation
- customer experience
- event management
- mentorship/leadership
Soft skills
- superior written and oral communication skills
- complex problem-solving abilities
Additional Information
- Outlook
- H&L
- Workforce Management
- SharePoint
- PHG database
- EFTPOS payment
- Telephone Switchboard
- SevenRooms and Now Book It
- Buy Force
Referees
- Lisa Perram - Manager, Edinburgh Hotel & Cellars
0408 877 017
- Brendon Roberts - Barrister KC, Bar Chambers
0412 813 827
- Rachel Walsh - Director/Operations Lot Fourteen, Department of the Premier and Cabinet
0413 014 535
- Current 2KW Bar & Restaurant referee available on request
Timeline
Administrative Coordinator
Palmer Hospitality Group
07.2023 - Current
Functions and Restaurant Supervisor
Edinburgh Hotel And Cellars
11.2017 - 05.2023
Bachelor of Law (Honours) And Bachelor of Arts - Major in History & Cultural Studies, Sociology
University of South Australia
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