Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Charlotte Pettett

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Bunnings Warehouse
04.2022 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.

Dental Assistant

Pullen Dental
04.2023 - 07.2023
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Receptionist

The Wallace Motel & Caravan Park
11.2021 - 05.2022
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Boosted guest loyalty with attentive assistance, personalized recommendations, and genuine interactions.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.

Front of House Employee

Red Rooster Restaurant
08.2021 - 11.2021
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.

Education

High School Diploma -

Marlborough State High School
Maryborough, QLD
11.2021

Skills

  • Regulatory Compliance
  • Product Recommendations
  • Customer Service
  • Phone Etiquette
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Flexible Schedule
  • Active Listening Skills
  • Display Setup
  • Positive Customer Engagement
  • Flexibility in handling changes and unexpected challenges
  • Openness to new tools and technologies

Certification

Class (CA) Drivers Licence

Timeline

Dental Assistant

Pullen Dental
04.2023 - 07.2023

Retail Sales Associate

Bunnings Warehouse
04.2022 - Current

Receptionist

The Wallace Motel & Caravan Park
11.2021 - 05.2022

Front of House Employee

Red Rooster Restaurant
08.2021 - 11.2021

High School Diploma -

Marlborough State High School

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Charlotte Pettett