Charlotte Reid
Brisbane
Summary
Dependable retail and administration professional with experience in dynamic, high-performance environments. Skilled in processing transactions including Eftpos, Hicaps and handling cash. Experience with filing, managing bookings, answering phone calls and emails learnt fron independently running an allied health clinic. Experience resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Chiropractic Assistant/Receptionist
Wellbeing Chiropractic
06.2023 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Input patient data into computer system using Cliniko.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used Hicaps machine to process health funds.
Casual Sales Assistant
Amart Furniture
09.2023 - Current
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Greeted customers and helped with product questions, selections, and purchases.
Casual Sales Assistant
Bed Bath N' Table
11.2021 - 06.2023
- Worked independently with minimal supervision
- Required to open, close and run the store independently
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Trained new employees on customer service, money handling and store procedures
Education
Currently Studying Bachelor - Psychology/Justice
Queensland University of Technology
Brisbane, QLD2027
High School Graduate -
Wavell State High School
Wavell Heights, QLD11.2021
Skills
- Database Administration
- Scheduling
- File Management
- Strong interpersonal skills
Timeline
Casual Sales Assistant
Amart Furniture
09.2023 - Current
Chiropractic Assistant/Receptionist
Wellbeing Chiropractic
06.2023 - Current
Casual Sales Assistant
Bed Bath N' Table
11.2021 - 06.2023
Currently Studying Bachelor - Psychology/Justice
Queensland University of Technology
High School Graduate -
Wavell State High School
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