Charlotte Rhall
Nelson Bay,NSW
Summary
Dedicated professional experienced in environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety and health code requirements. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cook
MindChamps
Warriewood, NSW
02.2022 - 07.2024
- Monitored stock levels of food items and ordered more when necessary.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Adhered to food safety standards when storing and preparing foods.
- Ordered supplies as needed for the kitchen.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Performed basic administrative duties such as inventory management, ordering supplies.
Floor Manager
Milestone Events
Manly
09.2012 - 10.2023
- Assigned tasks to team members in accordance with their skillset.
- Implemented cost-saving measures such as reducing labor costs without sacrificing quality of service.
- Provided training and guidance to new employees regarding store policies and procedures.
- Provided exceptional customer service by addressing inquiries promptly and professionally.
- Provided excellent customer service to clients in person and over the phone.
- Responded to customer inquiries in a timely manner.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Processed credit card transactions quickly and securely.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed database systems containing customer contact information.
Education
Event Management - Events
Ultimo Tafe
Ultimo10-2008
Business Management - Business
Hornsby Tafe
Hornsby11-2006
Skills
- Food handling
- Order Verification
- Customer Service
- Project Management
- Supply Restocking
- Product Sales
- Problem-Solving
- Relationship selling
- Client Service
- Team leadership and supervision
- Sales Documentation
- Sales proficiency
Certification
- Safe food Handling supervisor
- Working with children check
- RSA
Timeline
Cook
MindChamps
02.2022 - 07.2024
Floor Manager
Milestone Events
09.2012 - 10.2023
Event Management - Events
Ultimo Tafe
Business Management - Business
Hornsby Tafe
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