Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Charlotte Scheller

Annerley,QLD

Summary

I am a second year university student looking for casual employment in retail, as part of the Woolworths Group. As I am an enthusiastic, communicative and dedicated person, I am an excellent team member and a reliable and efficient employee. I place high value on ethics and honesty, and I have more than two years of experience in customer service. I currently hold my Responsible Serving of Alcohol qualification. I am eager to work at Beer Wine and Spirits, serving customers, integrating with the team and learning more about different alcohol beverages.

Overview

4
4
years of professional experience

Work History

Café Staff (Hospitality)

The Little Green Room
07.2022 - 12.2022

Front of house customer service including:

  • Effective communication with customers, kitchen staff and other waitstaff
  • Maintaining positive relationships within the workplace with customers, colleagues and management
  • Served meals and beverages, resolved customer inquiries
  • Cash handling, including electronic customer transactions, operation of cash register
  • Excellent attention to detail
  • Demonstrated reliability and honesty in all roles - Organisation and cleaning of work areas throughout the restaurant
  • Effective multitasking and management of tasks
  • Worked well in a team setting, providing support and guidance

Restaurant Waitress (hospitality)

Oriental Palace (licensed Premises)
04.2019 - 08.2021
  • Hospitality service in a licensed premises, including taking orders, communication with customers, colleagues and management
  • Responsible service of alcohol
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Responsible Service of Alcohol Course -

Clear To Work
Brisbane, QLD
07.2024

Bachelor of Languages And Linguistics - Linguistics

Griffith University
Nathan, QLD
2025

High School Diploma -

Urangan State High School
Urangan, QLD
11.2021

Certificate IV in Music -

Urangan State High School
Urangan, QLD
11.2021

Skills

Waitress

  • Key responsibilities and skills:
  • Effective communication with customers, kitchen staff and other waitstaff
  • Served meals and beverages, resolved customer inquiries
  • Cash handling, including electronic customer transactions, operation of cash register
  • Organisation and cleaning of work areas throughout the restaurant
  • Effective multitasking and management of tasks
  • Maintaining positive relationships within the workplace with customers, colleagues and management

Languages

German
Limited Working

Hobbies

Rock Climbing

Playing music

Camping

Gardening

Timeline

Café Staff (Hospitality)

The Little Green Room
07.2022 - 12.2022

Restaurant Waitress (hospitality)

Oriental Palace (licensed Premises)
04.2019 - 08.2021

Responsible Service of Alcohol Course -

Clear To Work

Bachelor of Languages And Linguistics - Linguistics

Griffith University

High School Diploma -

Urangan State High School

Certificate IV in Music -

Urangan State High School
Charlotte Scheller