Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Referees
Timeline
Generic

Charlotte Stevens

Cardigan ,VIC

Summary

Hard-working and trustworthy employee, prepared to contribute service-minded and dedicated attitude to a team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cafe Worker

McDonald's Restaurant
Wendouree, VIC
01.2021 - 02.2022
  • Cafe and counter, McDonalds Employee
  • Gained experience in a fast-paced environment
  • Knowledge on how to prepare and base coffee
  • Able to keep a tidy workspace in a fast environment
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
  • Trained new cafe workers in sales, customer service and safety.

Basketball Umpire

Ballarat Basketball Association
Wendouree, VIC
12.2017 - 08.2018
  • Umpired various age groups ranging from under 10’s to under 18’s both boys and girls competitions
  • Working with other umpires and officials to ensure player safety and fair competition.

Education

Ballarat Grammar School
Wendouree, VIC

Skills

  • Managing Orders and Deliveries
  • Teamwork and Collaboration
  • Workstation Setup and Breakdown
  • Multitasking and Organization
  • Employee Training and Supervision
  • Daily Food Preparation
  • Customer Service

Additional Information

  • 2018 service trip to Thailand to build kitchen facilities for a school near Chiang Mai
  • Salvation Army door knocking to raise money for The Red Shield Appeal
  • Nazareth House stall for annual fete
  • Volunteering at Fare Share Melbourne to make food for the homeless
  • Tree planting around Lake Wendouree

Certification

  • Responsible Service of Alcohol, Victoria Commission for Gambling and Liquor Regulation -7/12/2021

Referees

Mrs. Jacqui Nash

Lead teacher

Mount Clear Primary School

Mobile - 0428 554 498

Robert Simmons

Ballarat High School specialist sport teacher

Contact- 0408413743

Rober.Simmons@education.vic.gov.au

Timeline

Cafe Worker

McDonald's Restaurant
01.2021 - 02.2022

Basketball Umpire

Ballarat Basketball Association
12.2017 - 08.2018

Ballarat Grammar School

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Charlotte Stevens