Summary
Overview
Work History
Education
Skills
Timeline
Generic

charlotte strath

Wyee,NSW

Summary

Dynamic Crew Trainer at McDonald's with a proven track record in employee training and customer service excellence. Skilled in problem resolution and effective communication, I successfully enhanced team performance and ensured compliance with health standards, fostering a culture of safety and satisfaction. Committed to developing talent and driving operational success.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work History

Crew Trainer

mcdonalds
Wyong, NSW
08.2023 - Current
  • Trained new crew members on food preparation and customer service standards.
  • Ensured compliance with health and safety regulations during daily operations.
  • Assisted in maintaining inventory levels through regular stock checks.
  • Resolved customer complaints swiftly to maintain satisfaction and loyalty.
  • Instructed new team members on correct procedures for operations.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Provided constructive feedback and one-on-one coaching to employees.
  • Ensured that all safety protocols were followed during training sessions.

Education

Wyong Christian Community School
Wyong, NSW

Skills

  • Customer service
  • Employee training
  • Team building
  • Problem resolution
  • Effective communication
  • Training program coordination
  • Sanitation and cleaning

Timeline

Crew Trainer

mcdonalds
08.2023 - Current

Wyong Christian Community School
charlotte strath