Charlotte Stuchbery
Summary
At Bondy's Pizza, I excelled as a Manager, leading our team to enhance customer satisfaction. Skilled in inventory management and team leadership, I boosted productivity and profitability, ensuring a professional and efficient environment. My adaptability and commitment to excellence drove significant improvements in service delivery and cost control.
Experienced with timely and safe transportation of goods to customers. Utilizes strong navigation skills and efficient time management to meet delivery deadlines consistently. Knowledge of customer service principles and effective problem-solving techniques.
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Portland laser dentistry & orthodontics
04.2025 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Manager
Bondy's Pizza
04.2019 - 04.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Lifeguard
Belgravia Leisure
12.2023 - 03.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Education
No Degree -
Heywood District Secondary College
Heywood, VICSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Inventory management
- Adaptability and flexibility
- Multitasking
Timeline
Dental Assistant
Portland laser dentistry & orthodontics
04.2025 - Current
Lifeguard
Belgravia Leisure
12.2023 - 03.2024
Manager
Bondy's Pizza
04.2019 - 04.2025
No Degree -
Heywood District Secondary College
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