Charlotte Unger
Sydney,NSW
Summary
I am an ambitious and motivated worker who maintains a consistent and positive attitude towards all aspects of my education and working career.
Overview
6
6
years of professional experience
Work History
Waitress
Teddy Larkin's Steak & Seafood House
10.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained staff members on use of POS system.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Barista, Waitress, Bartending
BOSK
08.2022 - Current
- Pleasantly interacted with customers during busy periods to promote fun, positive environment
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Supported events execution and venue set up and tear down.
Event Caterer
Ivvy Foods
04.2020 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
Department Manager
McDonald's
09.2017 - 09.2022
- Undertook all the regular duties as a shift manager, whilst being the HR manager, regularly completing tasks surrounding hiring, training, and development.
- Experience with inventory, sales, cash management, safety, and security of food and crew.
- Head of Workplace Safety Leader
- Workplace Supervisor, assisting employees in attaining their Certificate III in Retail.
- Head of Customer Service dealing with all inquiries and complaints for 4 months.
- Crew trainer for two years
- Part of the customer experience department for over 4 years
Receptionist
Novak Properties
11.2019 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and directed incoming calls to the correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Sales Assistant
This & That Boutique
09.2018 - 09.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Veterinary Volunteer
French's Forest Veterinary Clinic
07.2018 - 12.2018
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Cleaned and disinfected exam areas, surgical equipment, and kennels.
Education
Bachelor of Business/Bachelor of Laws - Business And Law
University of Technology Sydney (UTS)
Ultimo, NSW12.2028
High School Diploma -
Killarney Heights High School
High School12.2021
DELF Diploma - French
Alliance Francais
Certificate II in Hospitality - Hospitality
Vocational Education Training
Sydney12.2021
Certificate III in Retail - Retail
Vocational Education Training
Sydney2021
Skills
- Excellent organisational and communication skills
- Natural leadership skills with experience in team building
- Confident and capable of working independently, and in unfamiliar environments
- Hardworking and devoted learner in every aspect
Timeline
Waitress
Teddy Larkin's Steak & Seafood House
10.2022 - Current
Barista, Waitress, Bartending
BOSK
08.2022 - Current
Event Caterer
Ivvy Foods
04.2020 - Current
Receptionist
Novak Properties
11.2019 - 12.2020
Sales Assistant
This & That Boutique
09.2018 - 09.2019
Veterinary Volunteer
French's Forest Veterinary Clinic
07.2018 - 12.2018
Department Manager
McDonald's
09.2017 - 09.2022
Bachelor of Business/Bachelor of Laws - Business And Law
University of Technology Sydney (UTS)
High School Diploma -
Killarney Heights High School
DELF Diploma - French
Alliance Francais
Certificate II in Hospitality - Hospitality
Vocational Education Training
Certificate III in Retail - Retail
Vocational Education Training
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