Charlotte White
Turramurra,NSW
Summary
Reliable university student currently studying a Bachelor of Health Science (Clinical Nutrition), with over 10 years of customer service experience across hospitality, administration, and healthcare settings. Skilled in multitasking, patient communication, and front-desk operations. Friendly, professional manner and strong attention to detail. Seeking a part-time role where I can contribute to a supportive team while continuing my studies.
Overview
11
11
years of professional experience
Work History
Receptionist
Kissing Point Dental
01.2022 - Current
- Coordinate daily appointments and maintain accurate patient files
- Greet patients and ensure a positive front-desk experience
- Liaise with dental professionals to support efficient clinic operations
- Process payments, health fund claims, and perform general admin duties
- Maintain a clean and organised reception area
Receptionist/Dental Assistant
No Gaps Dental
07.2017 - 12.2021
- Managed patient bookings, records, and billing using dental software
- Supported dentists chairside during procedures and sterilized equipment
- Provided patient care and explained post-treatment instructions
- Handled front desk operations including phone inquiries and EFTPOS payments
- Trained and mentored new team members in front desk procedures
Waitress/Barista
Pattison’s Patisseries
02.2017 - 05.2017
- Provided efficient table service and managed front counter operations
- Maintained café cleanliness and food safety standards
- Took customer orders and prepared beverages
- Managed daily café setup and close-down tasks
Administrator
Lombard Private Wealth
01.2016 - 12.2016
- Accurately filed, scanned, and organized confidential client documents
- Entered data into internal systems with attention to detail
- Assisted with general administrative tasks and customer inquiries
- Maintained filing systems to improve efficiency
Waiter/Barista
Four Seasons Plant Bug Café
12.2014 - 12.2015
- Managed front-of-house operations including customer service and payments
- Prepared and served food and beverages in line with hygiene regulations
- Opened and closed café and balanced cash registers
- Maintained a clean and welcoming dining environment
- Supported team members during peak times to ensure smooth workflow
Front of house staff
McDonalds
12.2013 - 01.2015
- Managed front-of-house operations including customer service and payments
- Prepared and served food and beverages in line with hygiene regulations
- Opened and closed café and balanced cash registers
- Maintained a clean and welcoming dining environment
- Supported team members during peak times to ensure smooth workflow
Education
HSC -
Ku-ring-gai High School
01.2016
Provide First Aid Course - HLTAID011
Bachelor of Science - Clinical Nutrition
Torrens University Australia
Skills
- Customer service
- MS-platforms
- EFTPOS
- Hospitality
- Medical & Dental technology
- Data entry
- Record-keeping
- Training and mentoring new staff
- Strong verbal and written communication
- Organization skills
- Time management
- Telephone skills
Timeline
Receptionist
Kissing Point Dental
01.2022 - Current
Receptionist/Dental Assistant
No Gaps Dental
07.2017 - 12.2021
Waitress/Barista
Pattison’s Patisseries
02.2017 - 05.2017
Administrator
Lombard Private Wealth
01.2016 - 12.2016
Waiter/Barista
Four Seasons Plant Bug Café
12.2014 - 12.2015
Front of house staff
McDonalds
12.2013 - 01.2015
Provide First Aid Course - HLTAID011
HSC -
Ku-ring-gai High School
Bachelor of Science - Clinical Nutrition
Torrens University Australia
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