Charlotte Wilson
Glenhaven,NSW
Summary
I am a 20 year old enthusiastic worker and think i would be a great asset to your team. I'm a Dynamic and results-oriented professional with extensive experience in animal care and team leadership, notably at Lyle Equestrian and McDonald's Restaurant. Excelled in fostering team cohesion and enhancing productivity through effective coaching and mentoring. Skilled in conflict resolution and organization, significantly improving operational efficiency and client satisfaction. Demonstrated exceptional communication abilities and a commitment to continuous learning and development.
Confident training leader with demonstrated planning, organizational, and leadership abilities. Highly effective at educating people at all different skill levels.
Overview
2025
2025
years of professional experience
Work History
Horse Groom
Lyle Equestrian
- Gained heaps of independence and confidence operating on such a large property
- Carried out daily farm tasks such as feeding animals and cleaning pens to ensure animal health and welfare.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Fostered positive relationships with clients, providing exceptional care for their horses and addressing any concerns promptly.
- Have worked here on and off for when they need help as a second job since 2022
Horse Caretaker
Hannover Lodge
- Same as prior horse groom job, gained lots of experience.
- Worked here in 2021
Training Manager
McDonald's Restaurant
11.2019 - Current
- Training managers are given skills to show leadership in every part of the store, this includes; kitchen, cafe, customer service and interaction, and the register
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers and assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
Education
Diploma - Criminology And Criminal Justice
Griffith University
QLD10-2025
High School Diploma -
Castle Hill High School
Castle Hill, NSW09-2022
Skills
- Enthusiastic learner
- Coaching and mentoring
- Exceptional communicator
- Organisation skills
- Conflict resolution
Timeline
Training Manager
McDonald's Restaurant
11.2019 - Current
Horse Groom
Lyle Equestrian
Horse Caretaker
Hannover Lodge
Diploma - Criminology And Criminal Justice
Griffith University
High School Diploma -
Castle Hill High School
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