Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Charlotte Witchard

Chermside,QLD

Summary

I am seeking a position that can help develop my practical skills and knowledge in the workforce. I have both a keen interest in all things hands on and IT. I am physically fit and have the stamina required to stand on my feet all day long. I have an open drivers license with my own vehicle. I am available 7 days a week and possess the following qualities: - Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Sales Representative/ Administration/ Merchandiser

Accessories Direct
01.2024 - Current
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Researched competitors' products, prices, and sales techniques.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Negotiated deals and handled complaints or objections.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Assistant Manager

Price Attack Chermside
01.2020 - 01.2024
  • Assist with retail area roistering, staff KPI tracking, salon appointments, operational management, staff meetings, merchandising, inventory control, product knowledge teaching, customer service, promotional displays
  • Resolved conflicts between team members in an effective manner.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Retail Sales Assistant

Overflow - Bargain Central
01.2015 - 01.2020
  • Customer service, till operation, stock handling, inventory management, promotional displays, customer complaints handling, restocking, cleaning

Kitchen Hand- Sales Assistant

Foodworks
01.2011 - 01.2013
  • Customer service, dishwashing, equipment maintenance, stock supplies, cleaning, restocking, till operation, customer complaints handling

Retail Sales Assistant

Loot Homewares
01.2013
  • Customer service, till operation, stock handling, inventory management, merchandise display, customer complaints handling, demoing product use, restocking, cleaning

Education

Certificate III - Business Administration And Management

Tafe Queensland
Brisbane, QLD
11-2014

Queensland Certificate Of Education/ Year 12 Completion -

Morayfield State High School

Skills

  • Quick Learner
  • Energetic
  • Well Presented
  • Dedicated
  • Ability to Work Part of a Team And Autonomously
  • Ability to Work under pressure
  • Attention to detail
  • Time management

Personal Information

Date of Birth: 01/12/1997

Timeline

Sales Representative/ Administration/ Merchandiser

Accessories Direct
01.2024 - Current

Assistant Manager

Price Attack Chermside
01.2020 - 01.2024

Retail Sales Assistant

Overflow - Bargain Central
01.2015 - 01.2020

Retail Sales Assistant

Loot Homewares
01.2013

Kitchen Hand- Sales Assistant

Foodworks
01.2011 - 01.2013

Certificate III - Business Administration And Management

Tafe Queensland

Queensland Certificate Of Education/ Year 12 Completion -

Morayfield State High School

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Charlotte Witchard