Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Availabilities
References
Timeline
Generic

Charly Gautreaux

Caulfield North,Victoria

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Eager to learn more about retail and customer service skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Social Media Coordinator

International College of Environmental Sustainability (ICES)
Melbourne, Vic
02.2024 - Current
  • Developed and implemented a comprehensive social media strategy for the college and their services.
  • Managed day-to-day interactions with followers and responded promptly to customer inquiries or complaints.
  • Updated website content regularly with fresh information related to products and services offered by the company.

Volunteer

The Diabetes Kitchen
Melbourne, Vic
06.2023 - 12.2023
  • Call centre operator / customer service
  • Addressing customer inquiries promptly and efficiently over the phone, whilst meeting customer service experience standards.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.

Volunteer

Friday Night School
Melbourne , Vic
05.2021 - 12.2022
  • Supported children who are Asylum Seekers to improve their English skills.

Education

High School Diploma -

Loreto Mandeville Hall Toorak
Melbourne Vic
11-2023

Bachelor of Arts -

The University of Melbourne
Melbourne, VIC

Skills

  • Microsoft Office Suite
  • Adobe Photoshop
  • Adobe Premiere Pro
  • Sibelius
  • Great interpersonal, organisation and communication skills
  • A flexible, active and outgoing team member
  • Positive, people-first attitude
  • Critical thinking and problem solving

Certification

  • Certificate of Voice and Communication (CVCA) - Australian Music Examination Board (AMEB)
  • AMEB Grade 7 Music Theatre (Singing)
  • AMEB Grade 8 Flute
  • AMEB Grade 4 Piano
  • Barista training - "Barista Masterclass", North Melbourne
  • Responsible Service of Alcohol (RSA)

Hobbies and Interests

  • Literature and reading (all genres)
  • Musical Theatre
  • Music/singing
  • History
  • Film
  • Travelling

Availabilities

  • Wednesday - Afternoon
  • Friday - Day/Evenings/Night
  • Saturday - Day/Evenings/Night
  • Sunday - Day

References

References available upon request.

Timeline

Social Media Coordinator

International College of Environmental Sustainability (ICES)
02.2024 - Current

Volunteer

The Diabetes Kitchen
06.2023 - 12.2023

Volunteer

Friday Night School
05.2021 - 12.2022

High School Diploma -

Loreto Mandeville Hall Toorak

Bachelor of Arts -

The University of Melbourne

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Charly Gautreaux