Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Charmaine Delany

Charmaine Delany

Norseman,WA

Summary

Closed business 6 nights per week by locking up, cleaning, preparing for next business day and guiding guests out of establishment. Talent for calmly managing fast-paced, high-volume work with continuous demands.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Norseman Hotel
Norseman , WA
09.2020 - 04.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Set up glassware, liquor and other necessary supplies for special events.

Restaurant Supervisor

Great Western Motel
Norseman , WA
02.2022 - 08.2022
  • Greeted and interacted positively with customers, promoting specials and providing information on key product offerings.
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.

Checkout Operator

Norsman IGA
Norseman , Wa

Education

Salisbury East High School
Salisbury North, SA
01.1994

Skills

  • Bar Operations and Logistics
  • Supply and Inventory Maintenance
  • Responsible Serving
  • Food and Beverage Service
  • Menu Memorization
  • Hospitality and Guest Service
  • Monitoring Alcohol Consumption
  • Outstanding Customer Service
  • Handling Difficult Customers
  • Teamwork and Professionalism
  • Responsible Alcohol Service
  • Liquor, Beer and Wine Knowledge
  • Cash Handling and Management
  • Guest Satisfaction
  • Waiting Tables
  • Energetic and Outgoing
  • Serving and Bussing
  • Liquor Law Compliance
  • Billing and Payment Processing
  • High-Volume Dining
  • Glass Collection
  • Guest Interaction

Certification

Rsa

TAB

Covid safety

Timeline

Restaurant Supervisor

Great Western Motel
02.2022 - 08.2022

Bartender

Norseman Hotel
09.2020 - 04.2023

Salisbury East High School

Checkout Operator

Norsman IGA

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Charmaine Delany