Charmaine Enright

Knowledgeable professional with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.

• Community Corrections Officer, 06/01/14, Current, Department of Justice and Community Safety, Monitor and supervise a forensic client caseload utilising evidence-based case management practices and in accordance with practice guidelines., Utilise case management practices to actively engage forensic clients and deliver responsive, targeted interventions to assist with reduction of reoffending, including risk assessments, intervention planning, goal setting, exploration of the context of offending, challenging pro-criminal attitudes etc., Produce detailed and factual reports for the Victorian Courts on client assessments, intake, progress and contraventions., Identify escalation of offending risks and manage accordingly utilising the risk escalation model and processes., Further experience within CCS – I have worked across all case management streams since commencing, starting in the Community Work Stream. I have had lengthy secondments in Parole, Drug Court and as an Advanced Case Manager. I have seconded to different regions, working in different offices within the Loddon Mallee and Grampians Region. At the request of the Regional Manager, I have assisted other regions during times of staffing stress. I currently hold the GEPP portfolio and am mentoring a trainee.
• Key Worker, 01/01/10, 12/31/14, Mental Illness Fellowship Victoria, Supervise a caseload of participants within a residential rehabilitative environment using psycho-social approaches., Develop individualised programs designed to support participants and their families., Develop and implement strategies targeted towards living independently in the community., Maintain constructive partnerships with stakeholders.
• Team Leader, 01/01/00, 12/31/10, Australia Post, Provide leadership and support to a team of 15 postal delivery officers., Develop and implement strategies addressing the changing environment of postal delivery services.

• Active member of the Shepparton branch of Soroptimist International. A global volunteer movement that focuses on improving the lives of women and girls through education, empowerment, and advocacy., President of local chapter for the 2022 -2024 Biennium and current President-Elect for the region of Victoria.
• Regular volunteer at The Haven, a wildlife rescue and shelter near the township of Yea.

• Manzour Ali, Manager Court Practice, Shepparton Community Corrections, 0447 646 564
• Craig Kelly, Manager Court Practice, Seymour Community Corrections, 0428 268 194

• Certificate 3 in Correctional Practices
• Case Management 2
• Case Management 1
• CCS Audits – Court Practice
• Certificate 2 in First Aid
• Motivational Interviewing
• Koori Cultural Awareness
• LSRNR (Level of Service Risk Need and Responsivity)
• DRAOR (Dynamic Risk Assessments)
• All Family Violence modules available through the Department, including attendance at Family Violence Forums such as MARAM.
• 131 additional modules of e-learning through the Department of Justice and Regulation.