Charmaine Koenig
Horsham
Summary
As a self-motivated Owner/Operator of a cafe, I leveraged my expertise in operations management and relationship building to significantly enhance business efficiency and customer satisfaction. My strategic approach to financial planning and employee development resulted in a notable increase in profitability, showcasing my ability to drive business growth and foster a positive work environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/Operator of Cafe
Self Employed
01.2006 - 12.2025
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
Education
No Degree - Certificate 111 in Aged And Individual Care
Federation University Australia
VIC05-2021
Skills
- Relationship building
- Business development
- Profit and loss
- Hiring and staffing
- Sales oversight
- Strategic planning
- Business administration
- Employee development
- Business planning
- Quality management systems
- Financial planning
- Small business operations
Certification
Certificate 111 in Aged and Individual Care
Timeline
Owner/Operator of Cafe
Self Employed
01.2006 - 12.2025
No Degree - Certificate 111 in Aged And Individual Care
Federation University Australia
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