Charmaine Mahon
14 Simmental Place Oakford,WA
Summary
A motivated individual with a professional background in property management with a proven track record of effectively managing properties to maximise rental income and achieve owner satisfaction. Skilled in all aspects of property management, including, maintenance planning, financial management, leasing and tenant/owner relations with adeptness at implementing strategic initiatives to enhance property value and improve operational efficiency.
I am seeking an opportunity to provide excellence and expertise in a role that will allow me to challenge myself, whilst furthering my career, experiences and abilities in a professional setting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Property Manager
Professionals Armadale Realestate
02.2018 - Current
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Arranging and handling maintenance/repair requests, coordinating with contractors to ensure effective repairs have been conducted, tracking the maintenance progress and following up to ensure that issues are resolved and completed to satisfaction.
- Liaising with relevant authorities to ensure compliance with property regulations and legal requirements, handling all related documentation and reporting, including safety certifications and maintenance standards.
- Overseeing the renewal process for existing leases, ensuring timely documentation and conducting regular rent reviews to adjust rental rates according to market conditions.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant and lessor satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Preparing documentation and evidence for legal proceedings related to property management, including tenancy disputes and evidence processes, attending court hearings to represent the landlord and ensure legal compliance.
- Coordinating and conducting home opens for prospective tenants, showcasing property features and addressing queries.
- Conducting final inspections of properties at the end of tenancies to assess their condition and determine the return of bond funds, ensuring properties are left in a satisfactory state, managing any necessary cleaning or repairs.
- Managing day to day administrative tasks including answering phones, responding to emails, maintaining accurate records, ordering office supplies and receipting money.
Property Manager
Network Realty Enterprises
02.2015 - 02.2018
- Overseeing all aspects of property operations, including tenant placement, lease agreements, management authorities, property inspections, maintenance coordination, rent collections, court proceedings and completing all legal documents relating to property management and sales.
- Managing accounts payable, including processing invoices and issuing payments to owners.
- Perform daily bank reconciliations, complete monthly and end of financial year statements for owners and maintain trust accounts.
- Oversaw monthly reconciliations of bank accounts to ensure accurate tracking of property expenses.
- Prepared reports and supporting documentation for yearly audits.
- Managed a high volume of incoming calls, emails, and walk-in inquiries with professionalism and prompt attention, ensuring no opportunities were missed.
Retail Assistant Manager
Best&Less
08.2008 - 01.2015
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Trained and developed new employees for ease of transition into team.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Certification
Certificate of registration as a realestate and buisness sales representative.
References
Professional and personal references can be provided upon request.
Timeline
Property Manager
Professionals Armadale Realestate
02.2018 - Current
Property Manager
Network Realty Enterprises
02.2015 - 02.2018
Retail Assistant Manager
Best&Less
08.2008 - 01.2015
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