Charmaine Murphy
Calliope,QLD
Summary
Reliable employee offering excellent communication and good judgment. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
Work History
Store Supervisor
St. Vincent De Paul Store
Calliope, QLD
08.2018 - Current
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Kept store and rooms areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Poultry Farm Worker
Silver Dale Eggs - Stowes Park
Calliope, QLD
11.2011 - 05.2016
- Collecting Eggs
- Packing Eggs
- Cleaning Equipment
- Stacking & Storing Eggs in Cold Room
- Maintained energy and enthusiasm in fast-paced environment.
Education
Certificate II - Business Education
Errol Baldwin Training, VETEC
QLD2000
Year 10 -
Nanango State High School
Nanango, QLD12.1988
Skills
- Cash Register Operations
- POS System Operations
- Item Ticketing and Pricing
- Merchandising and Display
- Merchandise Receiving and Handling
- Building Customer Relationships and Loyalty
- Engaging with Diverse Customers
References
- John Virgo
- Manager St. Vincent De. Paul
- Phone No. 0401 051 798
- Ayse Chidgey
- Store Manager St. Vincent De. Paul
- Phone No. 0421369986
Timeline
Store Supervisor
St. Vincent De Paul Store
08.2018 - Current
Poultry Farm Worker
Silver Dale Eggs - Stowes Park
11.2011 - 05.2016
Certificate II - Business Education
Errol Baldwin Training, VETEC
Year 10 -
Nanango State High School
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