Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Charmann James

Perth,Australia

Summary

Dynamic Marketing Specialist with a proven track record at Novus Chemware, excelling in data analysis and email marketing. Successfully developed automated workflows that enhanced customer engagement and identified market opportunities, driving product demand. A collaborative team player, I thrive in fast-paced environments and adapt quickly to change, ensuring alignment with sales objectives.

Overview

25
25
years of professional experience

Work History

Marketing Specialist

Novus Chemware
Perth , WA
01.2015 - 02.2025
  • Analyzed sales data to understand product performance and identify areas for improvement.
  • Identified potential markets and market segments with desired customers and gaps for optimum product demand.
  • Developed an email marketing program with automated workflows to engage customers through newsletters and promotions.
  • Created proposals for service and product strategies based on marketing data.
  • Collaborated with sales teams to align marketing strategies with sales objectives.
  • Monitored competitor activity to identify new opportunities for growth.

IT Assistant

Fauldings
Perth , WA
03.2000 - 01.2015
  • Maintained positive working relationship with fellow staff and management.
  • Set up video conferencing equipment for remote meetings when needed.
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Assisted users with basic computer operation skills such as Microsoft Office Suite usage.
  • Performed daily checks of server logs for errors or anomalies.
  • Troubleshooted internet connectivity issues on both wired and wireless networks.
  • Resolved printer, scanner, fax machine related problems.
  • Developed positive relationships with customers through friendly interactions.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

High School Diploma -

Kelmscott Senior High School
Perth WA
11-1994

Skills

  • Data analysis
  • Email marketing
  • Market research
  • Sales alignment
  • Competitive analysis
  • Content creation
  • Team collaboration
  • Adaptability to change
  • Time management
  • Public relations
  • Workflow optimization
  • Administrative support

Affiliations

  • Shopping, Home Renovations, Design.

Accomplishments

  • Bronze Medallion - Swimming
  • 4th In Western Australia- Walking

Timeline

Marketing Specialist

Novus Chemware
01.2015 - 02.2025

IT Assistant

Fauldings
03.2000 - 01.2015

High School Diploma -

Kelmscott Senior High School

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Charmann James