Charmayne Langridge

Andrew Ma

Townsville, QLD

02.2022 - 01.2025

Assisted customers with product selection and provided knowledgeable recommendations.
Managed inventory levels and organized merchandise displays for optimal visibility.
Processed transactions accurately using point-of-sale systems and handled cash responsibly.
Collaborated with team members to maintain a clean and welcoming store environment.
Resolved customer inquiries and complaints promptly to ensure satisfaction during visits.
Trained new staff on store policies, customer service techniques, and operational procedures.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Developed and implemented effective sales strategies to increase customer base.
Maintained a thorough knowledge of store policies regarding payments, returns, exchanges, warranties.
Organized store displays to maximize visibility of merchandise items.
Developed relationships with customers through personalized service.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.