Charndre Hyde
Derrymore
Summary
Versatile and dynamic professional with a proven track record at The Glennie School, enhancing hygiene and operational efficiency. Excelled in roles requiring exceptional organizational skills and a high standard of discretion. Achieved significant improvements in team performance and client satisfaction as a Call Centre Team Leader. Skilled in bookkeeping and administrative support, demonstrating a commitment to excellence and continuous improvement.
Overview
17
17
years of professional experience
Work History
Cleaner
The Glennie School
01.2024 - Current
- Improved overall hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
Farmer
Derrymore Valley Farm
06.2021 - Current
- Monitor animal health and welfare.
- Constructed compost bins and vermicompost systems to provide long term soil fertility.
- Branched farm out into new areas by adding a Farmstay and providing tours.
- Taking bookings and invoicing for the Farmstay cottage.
- Turning over and cleaning the Farmstay cottage
Cleaner
Gateway Lodge
05.2023 - 01.2024
- Cleaned and turned over air bnb cottages and dorm rooms on a weekly basis and as needed.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Receptionist/Junior Bookkeeper
MBH Accounting And Tax Services
04.2010 - 12.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Monthly processing of income tax returns and bank reconciliation
- Petty Cash
- Payroll
Personal Assistant to Director
Pro Stock Investments
03.2009 - 03.2010
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Arranged domestic and international travel plans and itineraries.
Call Centre Team Leader
Pro Stock Investments
01.2008 - 12.2009
- Partnered with management on strategic initiatives aimed at enhancing overall business effectiveness through improved customer engagement and team performance.
- Communicated frequently and openly to motivate team members and drive goal achievement.
- Participated in brainstorming sessions, providing feedback and executing new tactics to improve campaign and agent performance.
Education
Diploma - Bookkeeping
Varsity College
PretoriaHigh School Diploma -
Danville Park Girls High
Durban, South Africa11.2007
Skills
- Administrative support
- Excellent written and verbal communication
- Recordkeeping and file management
- Bookkeeping
- High standard of discretion and confidentiality
- Cleaning and sanitizing class rooms, bathrooms and high traffic areas
- Interior and exterior cleaning
- Basic maintenance
- Rubbish collection and removal
Timeline
Cleaner
The Glennie School
01.2024 - Current
Cleaner
Gateway Lodge
05.2023 - 01.2024
Farmer
Derrymore Valley Farm
06.2021 - Current
Receptionist/Junior Bookkeeper
MBH Accounting And Tax Services
04.2010 - 12.2013
Personal Assistant to Director
Pro Stock Investments
03.2009 - 03.2010
Call Centre Team Leader
Pro Stock Investments
01.2008 - 12.2009
Diploma - Bookkeeping
Varsity College
High School Diploma -
Danville Park Girls High
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