Summary
Skills
Work History
Education
Certification
References
Hobbies and Interests
Availability
Awards
Languages
Overview
CustomerServiceRepresentative

RIDHAMPREET SINGH

Sydenham,Australia

Summary

Dynamic customer service professional with a strong track record at in Retail Industry recognized for exceptional communication and problem-solving abilities. Successfully achieved a 90% reduction in inventory errors as a Warehouse Picker, showcasing a commitment to operational excellence. Proficient in sales forecasting and adept at managing multiple tasks, consistently delivering outstanding service to enhance customer satisfaction. Committed to upholding the highest ethical standards while building lasting customer trust.

Skills

  • Communication

  • Sales forecasting
  • Time management
  • Problem solving
  • Teamwork
  • Leadership
  • Adaptability
  • Decision making
  • Multi-tasking
  • Motivation
  • Technical skills
  • Picking, packing
  • POS operating
  • Customer service

Work History

Customer Service Representative

Shell Coles Express (Viva Energy)
Melbourne, Australia
10.2023 - Current
  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customer needs to achieve satisfaction
  • Providing excellent customer service
  • Stocking shelves
  • Handling cash and credit transactions
  • Merchandising products
  • Maintaining store appearance
  • Assisting with inventory management

Retail Team Member

Ampol
Sydney, Australia
04.2023 - 08.2023
  • Customer service
  • Cash/credit transactions
  • Merchandising products
  • Stocking shelves
  • Maintaining store appearance
  • Assisting with inventory management

Warehouse Picker

Brasserie Bread
Sydney, Australia
03.2023 - 08.2023
  • Picking and packing of orders
  • Restocking shelves with products
  • Meeting daily pick rate targets
  • Ensuring accuracy in orders
  • Operating material handling equipment
  • Maintaining cleanliness and safety in the warehouse
  • Providing customer service
  • Achieved significant improvements in the inventory accuracy and reduced errors by 90%

Education

Master of Science (MS) - Information Systems

Holmes Institute
Melbourne, Australia
11-2024

Bachelor of Science (BS) - Information Technology

DAV COLLEGE
Amritsar, India
01.2020

Certification

  • Advanced training certificate in Computer Skills.

References

Available On Request

Hobbies and Interests

  • Reading
  • Photography
  • Video games
  • Traveling

Availability

Available 5 days a week and on a short notice

Awards

Food Safety Certificate

Languages

  • English
  • Punjabi
  • Hindi

Overview

2
2
years of professional experience
1
1
Certificate

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RIDHAMPREET SINGH